Greiner Electric - Electricians Resume Example

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Sebastian Green

XXXX XX XXXXXXXXXX XXX XXXX, Aurora, CO 80016

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Ph: XXXXXXXXXXXX

Professional Summary

Accomplished and energetic Electrician with a solid history of achievement in both customer service as well as in the electrical field. Motivated leader with strong organizational and prioritization abilities. Excellent track record of achieving exceptional results as an Electrician and customer support specialist.

Qualifications

Colorado Department of Regulatory Agencies Division of Professionals and Occupations. APE.9936101
Electrical Apprentice. ID# CO14N029950

OSHA 10 Certfication
CPR

C3 Level 1 and 2 Training

Experience

Greiner Electric, LLC Littleton, Co Electricians Sep 2014－Apr 2015

Conduct electrical needs for commercial business.

Pre-Fabrication of panels. Connection of wires to circuit breakers, transformers and other components.
Assemble, install, test and maintain electrical or electronic wiring, equipment, apparatus or fixtures using hand tools or power tools.

Inspect or test wiring installations, assemblies, or circuits for resistance factors or for operation and record results.

Adjust, repair, or replace electrical or electronic component parts to correct defects and to ensure conformance to specifications.

Assemble electrical or electronic systems or support structures and install components, units, subassemblies, wiring, or assembly casings, using rivets, bolts and other hardware.

Place conduit, pipes, or tubing, inside designated partitions, walls, or other concealed areas, and pull insulated wires or cables through the conduit to complete circuits between boxes.

Certified for multiple lift operators as well as Mini Excavator operator.

Directv, Inc Littleton, Co Advanced Technical Support Jul 2010－Oct 2010

Provided general customer service and technical support.
Assisted Telco companies with general questions and technical support.
Quality Assurance scores above normal.

Strong knowledge of various computer applications, such as database management or word processing.

Entered commands and observed system functioning to verify correct operations and detect errors.

Set up equipment for customer use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Resolved multiple satellite equipment issues.

Dish Network, LLS Littleton, Co Advanced Technical Support Feb 2009－Feb 2010

Provided general customer service support and technical issues.
Promoted various times throughout the chain of basic support to Advanced Technical support.
Assisted Telco Partners with created Dish Network Accounts.
Prevented multiple cancellations by building a strong relationship with the customer.
Documented and handled return authorizations.
Provided quality dispatch sending technician to equipment issues.
Received multiple customer satisfaction scores 10 of 10's.

Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Crowley Marine Denver, Co Assistant Manager, On-Line Sales Mar 2005－Feb 2009

Managed inside and online sales activities for engines, parts and accessories including Mercury, Mercruiser, Evindrude/Johnson/BRP.
Provided domestic and international sales support.
Managed engines and generated sales of approximately $50-75K annually.
Maintained marine inventory of over 100,000 parts and accessories including stocking and ordering.
Documented and handled claims through FedEx and USPS
Cleaned, prepared and winterized customer boats. Detailed boats for marine sales/show events.

Education