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Department of Veterans Affairs Office of Resolution Management - EEO Investigator Resume Example

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Benjamin Taylor
XXX XXXX XXXXX XXXX, McKees Rocks, PA 15136
Service-oriented criminal justice professional with 20 years background in county, state, and federal law enforcement. Core competencies include comprehensive investigatory research, sensitive document analysis and critical thinking as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
  • Computer Proficiency
  • Typing, 45 WPM
  • Customer and Personal Service
  • Social Perceptiveness
  • Active Listening
  • Service Orientation
  • Critical Thinking
  • Reading Comprehension
  • Active Learning
EEO Investigator, Jun 2015Present Department of Veterans Affairs Office of Resolution Management, Pittsburgh, PA
  • Prepare report of findings of investigation.
  • Independently plans and coordinates complex investigations based on the forum in which the allegation is to be investigated.
  • Collaborate with investigative team members.
  • Investigate alleged violations of the law or regulation by conducting a formal administrative proceeding to provide the necessary evidence so that an adjudicator of fact can establish if a violation of the law has occurred; or to enable the investigative team to make conclusions and recommendations when participating on AIBs or rapid response teams.
  • Conact all parties to coordinate investigations and explain rights and responsibilities in accordance with applicable laws, regulations, and VA directives.
  • Identifies and interviews witnesses to obtain evidence and sworn testimony relevant to the claim(s) being investigated.
  • Redacts documents based on knowledge of the Privacy Act and HIPPA.
  • Independently reviews, summarizes, and analyzes testimony and documents to produce a comprehensive investigative record.
  • Part-time, 20 hours per week, GS-12
Family Advocate, Feb 2015Apr 2015 Geminus Corporation, Merrillville, IN
  • Counsel clients in individually sessions to assist them in dealing with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse.
  • Interview clients, review records, and conduct assessments.
  • Monitor, evaluate, and record client progress with respect to case management goals.
  • Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support.
  • Full-time, 40 hours per week
Package Handler, Dec 2014Jan 2015 United Parcel Service , Crafton , PA
  • Attach identifying tags to containers or mark them with identifying information.
  • Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand via other equipment.
  • Load and unload ship cargo, using winches or other hoisting devices.
  • Sort cargo before loading and unloading.
  • Pack containers and re-pack damaged containers.
  • Guide loads being lifted to prevent swinging.
  • Seasonal employment.
U. S. Pretrial and Probation Officer Officer, Dec 2009Nov 2014 United States Probation, Little Rock, AR
  • Supervised and monitored the activities of a diverse population comprised of pretrial and post-conviction defendants to ensure compliance with court-imposed standard/special conditions (e.g.substance abuse testing, residential requirements, and employment stability). 
  • Conducted counseling sessions with non-compliant defendants and employed strategies to promote compliance and augmentation of positive decision making skills.
  • Coordinated and worked closely with law enforcement, social service agencies and treatment providers.
  • Established collateral contacts in the community and with family members to facilitate successful supervision periods.
  • Conducted pre-release investigations to ascertain information relating to housing, social, and economic suitability.
  • Monitored defendant/offenders compliance and progress reports prepared by contracted treatment providers.
  • Maintained case records with sensitive documents.
  • Formal report preparation with sustained communication with court officials/attorneys via legal correspondence.
  • Identified the needs of defendants/offenders for the purpose of executing the appropriate case plans and/or referrals for the following: mental health treatment, substance abuse treatment, restitution obligations and academic/vocational programming.
  • Installation and monitoring of Location Monitoring Equipment
  • Noted and followed up on any unusual behavior demonstrated by defendant/offender.
  • Independent presentence report investigation in accordance with the United States Sentencing Guidelines and United States Code
  • Regular participation in case conferences conducted by judicial officials/attorneys to resolve routine and complex case issues/objections.
  • Conducted general security/threat assessments to assist the Bureau of Prisons with adequate classification.
  • Analysis of investigative materials compiled by federal investigators.
  • Completed investigated goals within allotted time period through the use of electronic tools (email notification, electronic/manual filing system, electronic calendar, and various caseload management resources).
  • Review and assess Victim Impact Statements Interview and assessment of defendant/offenders, case agents, and victims.
  • Criminal history review and analysis of records maintained by the National Crime Information Center, PACER, Westlaw and Accurint.
  • Case law interpretation and miscellaneous legal research.
  • Medical records investigations, financial investigations and Sex Offender Assessments Maintained personal contact with offenders through office and community visits.
  • Prepared progress reports and testified under oath at court hearings.
  • Full time, 40 hours per week, promoted to CL 28/22.
Pretrial Service Officer, Oct 2006Dec 2009 District of Columbia Pretrial Services, Washington, DC
  • Completed Bail Report investigations for defendants appearing before DC Superior Court and US District Court for traffic, misdemeanor and felony offenses.
  • Screened defendants and completed intake interviews.
  • Researched relevant law enforcement automated systems for the purpose of criminal history investigation.
  • Determined appropriate supervision levels via risk/needs assessment.
  • Interpreted data from criminal justice records and various assessment tools.
  • Submitted written recommendations to judicial officers detailing release and/or detention provisions with full consideration to risk of flight and danger to the community.
  • Served as court liaison and attended Bail Hearings for the purpose of court representation, program policy explanation, and to provide official testimony.
  • Enforcement of court-ordered supervision conditions with comprehensive assessments for risk and public safety.
  • Processed internal/external telephonic inquiries from court representatives, defense counsel, prosecuting attorneys, and the general public.
  • Evaluated defendant progress toward completing terms of supervision during the release period.
  • Bench warrant investigation and court notification via memoranda.
  • Case management with a focus on ongoing risk assessment, treatment recommendations and documentation of urinalysis surveillance results.
  • Organized defendant documentation by checking files and verification of completeness of case notes.
  • Applied rules of confidentiality in the maintenance, protection, and release of records.
  • Promoted to GS-12 with Full Performance Level, Current Reinstatement Eligibility, Full-time, 40 hours per week.
Jun 2006Oct 2006 Juvenile Arbitrator New Castle County Family Court, Wilmington, DE
  • Resolved minor juvenile delinquency cases through informal adjustment, arbitration, case management.
  • Assignment of special conditions ( service or restitution).
  • Processed first-offender juvenile misdemeanors violations.
  • Processed juvenile motor vehicle/traffic violations
  • Counseled juveniles to promote understanding of personal, social, and behavior obstacles.
  • Monitored juvenile compliance during period of arbitration.
  • Drafted progress reports during period of arbitration.
  • Draft formal correspondence to the Attorney General's Office regarding supervision outcomes prior to court hearing or formal conferences.
  • Provided instructions for expungement proceedings.
  • Domestic violence screening and preparation of Protection Orders.
  • Full-time, 40 hours per week.
Police Officer/Criminal Investigator, May 1998Jun 2006 Lake County Sheriff's Department, Crown Point, IN
  • PATROL DIVISION: completed emergency and non-emergency service calls resulting in police incident reports, arrest affidavits and victim/witness notification.
  • Traffic accident investigation and enforcement.
  • Removed disabled vehicles and obstructions from public roadways.
  • Responded to citizen inquiries and established rapport for the purpose of becoming a familiar presence in the area.
  • Maintained firearm qualification/certification.
  • Selected to participate in applicant interview board.
  • Emergency vehicle operation and prisoner transport.
  • Court representation and testimony.
  • DARE PROGRAM: office administration, fiscal responsibilities, community liaison and multi-district instructor, curriculum management, testing and assessment, record management and project coordination/management.
  • Explorer Program: youth leader, mentor, chaperone to local and national events.
  • Summer Camp Counselor: activity coordinator, equipment management, participant accountability, medical referrals, meal preparation and housing monitor.
  • CRIMINAL INVESTIGATION: Obtain facts/statements from complainants, witnesses, and accused persons and record interviews via recording device.
  • Record progress of investigation, maintain informational files on suspects, and submit reports to commanding officer or magistrate to authorize.
  • Prepare charges or responses to charges, or information for court cases, according to formalized procedures.
  • Child forensic interviewing in accordance with Child In Need Of Services Investigations (CHINS).
  • Preserve, process, and analyze items of evidence obtained from crime scenes and suspects, placing them in proper containers and destroying evidence in accordance with policy/procedures.
  • Conducted arrests within constitutional boundaries and documented all relevant actions pursuant to the investigation.
  • Pursued leads, complaints and referrals to determine occurrence of criminal activities.
  • Analyzed criminal complaints and identified crime patterns
  • Full-time, 40 hours per week.
Correctional Officer, Aug 1996May 1998 Lake County Jail, Crown Point, IN
  • Maintained written logs and administrative incident report preparation in accordance with policy.
  • Physical and visual inspection of inmate housing areas.
  • Assist in the receiving and discharging of inmates.
  • Patrol internal and external perimeter of institution.
  • Operate radios, telephones, and other emergency/communication equipment.
  • Responded to calls in both routine and emergency situations.
  • Monitored building access and identified all officials and employees before authorizing their entrance.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Security threat assessments.
  • Responded quickly and effectively to all security violations and duress alarms.
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
  • Take, receive, or check periodic inmate counts.
  • Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
  • Examine incoming or outgoing mail to ensure conformance with regulations.
  • Full-time, 40 hours per week
Federal Probation Certification, Principles of Pretrial and Probation, Feb 2010 Federal Law Enforcement Training Center, Charleston, SC Principles of Community Supervision and Firearms Proficiency
Master of Science, Law Enforcement Administration, Jan 2006 Calumet College of St. Joseph New York Avenue, Whiting, Indiana Law Enforcement Administration
National Certification, Child Abuse, Jan 2005 Child Forensic Interviewing, Cinncinatti, OH Interviewing Techniques
Bachelor of Science, Law Enforcement Management, May 2004 Calumet College of St. Joseph , Whiting, IN Law Enforcement Management
Bachelor of Science, Criminal Justice, May 2004 Indiana University of Northwest, Gary, IN Field of social science which studies the theory, laws, and policies in the criminal justice system and the role of law enforcement agencies.
National Certification, Prevention, Jan 2000 Drug Abuse Resistance Education Instructor Academy, Lebannon, IN Public Speaking/Creative Writing/Implementation of Curriculum
State Law Enforcement Certification, Principles of Law Enforcement, Sep 1998 Indiana Law Enforcement Academy, Plainfield, IN Completion of 12 week Basic Training
Advanced Individual Training Certification, Still Documentation Specialist, Jun 1991 United States Army, Denver, Co Principles of Photography
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Resume Details

This is a real resume for a EEO Investigator in McKees Rocks, Pennsylvania with experience working for such companies as Department Of Veterans Affairs Office Of Resolution Management, Geminus Corporation, United Parcel Service. This is one of the hundreds of EEO Investigator resumes available on our site for free. Use these resumes as templates to get help creating the best EEO Investigator resume.

Previous Companies:

  • Department of Veterans Affairs Office of Resolution Management
  • Geminus Corporation
  • United Parcel Service

Previous Job Positions:

  • EEO Investigator
  • Family Advocate
  • Package Handler
  • U S Pretrial and Probation Officer Officer
  • Pretrial Service Officer


  • Federal Law Enforcement Training Center
  • Calumet College of St. Joseph New York Avenue
  • Child Forensic Interviewing
  • Calumet College of St. Joseph
  • Indiana University of Northwest
  • Drug Abuse Resistance Education Instructor Academy
  • Indiana Law Enforcement Academy
  • United States Army

Level of Education:

  • Federal Probation Certification
  • Master of Science
  • National Certification
  • Bachelor of Science
  • State Law Enforcement Certification
  • Advanced Individual Training Certification

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