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IBM Corporation - Education Operation Specialist Resume Example

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Addison Kelly
XXXX XXX XXXXX XXXX, Saint Leonard, MD 20685
Professional Summary
Friendly and energetic Administrative professional seeking a position as a Event Planner Project Manager. I am a dedicated, outgoing, and motivated. I have participated and executed the logistic and administrative support for  approximately 10+ corporate conferences and events for groups of 100+ employees. Able to learn new tasks quickly and proficient in growing key customer relationships.  Excellent time management skills as well as being  a strong team player. Able to handle tasks with accuracy and efficiency. Represent a professional demeanor at all times. 
  • Customer Relationships
  • Problem Resolution
  • Administrative Operation & Support
  • Attention to Detail
  • Multitask Management
  • Organizational Skills
  • Microsoft Office Skills: PowerPoint, Word and Excel
Education Operation Specialist Jan 1993Mar 2012 IBM Corporation Saint Leonard, MD
  • Consult with customers to determine objectives and requirements for events.
  • Monitor event activities to ensure satisfaction of participants, and resolution of any problems that arise.
  • Confer with staff at a chosen event site to coordinate details.
  • Inspect event facilities to ensure customer requirements are met.
  • Coordinate services, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, and printing.
  • Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.
  • Hire, train, and supervise volunteers and support staff required for events.
  • Maintain records of event aspects, including financial details.
  • Research, compile, and prepare in the delivery and set up of education classes to be  delivered to employees.
  • Schedule classes based on availability of classrooms, equipment, or instructors.
Receptionist/Administrator Mar 1989Jan 1993 IBM Corporation Boulder, CO
  • Greeted ad assisted visitors/employees who enter the facility.
  • Received and directed incoming phone calls
  • Performed administrative support tasks, such as reconciling general ledgers, maintaining employee's time cars, travel expense and computer work for invoices, balance sheets or other documents.
Customer Service Call Center Jul 1983Mar 1989 IBM Corporation Tyson Conner, VA
  • By telephone received and documented customer product service calls.
  • Identified customer's service needs and promptly dispatched call to the Customer Service Engineers.
  • Updated and maintained accurate data base of customer information or corrections of Customer Service Engineer's assignments and availability. 
Receptionist/Administrator IBM Corporation Beltsville, MD
High School Diploma Jun 1974 John F. Kennedy Silver Spring, MD
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Resume Details

This is a real resume for a Education Operation Specialist in Saint Leonard, Maryland with experience working for such companies as Ibm Corporation. This is one of the hundreds of Education Operation Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Education Operation Specialist resume.

Previous Companies:

  • IBM Corporation

Previous Job Positions:

  • Education Operation Specialist
  • Receptionist
  • Administrator
  • Customer Service Call Center


  • John F. Kennedy

Level of Education:

  • High School Diploma

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