Search Resume Examples

Bac Community Bank - Dual Control Room Custodian Resume Example

Jonathan Evans
XX XXXX XXXX XXXXXX, Stockton, CA 95204
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Summary:
Over twenty two years of experience in banking as a customer service and new accounts representative and teller. Provided excellent customer service on a daily basis. Strengths in the areas of communication and problem solving. Additional strengths include organization and attention to detail. Experienced with computers and
1-800 phone system. A dependable employee who works well with others, learns quickly, and gets the job done.
Skills:
  • Customer and Personal Service
  • English Language
  • Active Listening
  • Computers and Electronics
  • Clerical
  • Mathematics
  • Time Management
  • Judgment and Decision Making
Experience:
Dual Control Room Custodian/Universal Teller Dec 2012Present BAC Community Bank
  • Verify, log, and process deposits in dual custody for merchants delivered by armored trucks, bank courier, and large deposits dropped off to the bank.
  • Fill currency and change orders requested by merchants, process check orders, review daily reports, prepare weekly branch cash shipment, and process Lock Box.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Order a supply of cash to meet daily needs.
  • Monitor bank vaults to ensure cash balances are correct.
  • Identify transaction mistakes when debits and credits do not balance.
  • Resolve problems or discrepancies concerning customers' accounts.
Teller Feb 2011Dec 2012
  • Handled cash on a daily basis.
  • Processed deposits, withdrawals, large merchant deposits, transfers, cashier checks, check orders, and wire transfers.
  • Processes and reviews daily reports, such as Branch recap, Merchant capture, Merchant remote.
  • Cross sold various bank accounts, and products.
  • Resolved customer disputes in a timely manner.
  • Utilized the computer on a daily basis.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Prepare and verify cashier's checks.
  • Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  • Identify transaction mistakes when debits and credits do not balance.
  • Resolve problems or discrepancies concerning customers' accounts.
Jan 1997Jan 2011 Stay at Home Parent Stockton, CA
Customer Service Representative Jan 1991Jan 1997
  • Answered customer calls that came through on the 1-800 customer service line.
  • Consistently met call quotas.
  • Effectively responded to questions regarding savings, checking, and certificates of deposit.
  • Identified customer needs including transfers, renewal of CD's, Retirement accounts, answered customer calls pertaining to Visa credit cards, and effectively resolved issues resulting in customer satisfaction.
  • Trained new employees on phone system and servicing customer calls.
  • As part of a team, implemented a new program that involved the re-routing of customer calls from all branches statewide to the 1-800 customer service departments and utilized the computer on a daily basis.
Jan 1981Jan 1997 Washington Mutual/American Savings/State Savings
Teller Jan 1986Jan 1991
  • Handled cash on a daily basis, processed deposits, withdrawals, transfers, CD renewals, etc.
  • Served as Vault Custodian, ordered and dispersed cash to the teller line on a daily basis.
  • Consistently balanced the vault without error served as ATM custodian verified deposits balanced replenished cash daily, and resolved customer disputes in a timely manner.
  • Utilized the computer on a daily basis.
Jan 1981Jan 1986
  • Opened new savings, checking, retirement accounts, and certificates of deposits.
  • Called on maturing CD's and renewed them upon maturity.
  • Verified dormant accounts and followed-up with customers to determine account status.
  • Processed electronic funds transfers, successfully obtained new funds though CD sales, consistently meeting quotas.
  • Utilized computer on a daily basis.
Education:
Diploma Lincoln High School Stockton, CA
Love this resume?

Resume Details

This is a real resume for a Dual Control Room Custodian in Stockton, California with experience working for such companies as Bac Community Bank, Stay At Home Parent, Washington Mutual. This is one of the hundreds of Dual Control Room Custodian resumes available on our site for free. Use these resumes as templates to get help creating the best Dual Control Room Custodian resume.

Previous Companies:

  • BAC Community Bank
  • Stay at Home Parent
  • Washington Mutual

Previous Job Positions:

  • Dual Control Room Custodian
  • Universal Teller
  • Teller
  • Customer Service Representative

Schools:

  • Lincoln High School

Level of Education:

  • Diploma

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More

Universal Teller I

Detroit, Michigan

Companies Worked For:

IBC Bank, Certified Plus Staffing Inc, US Census B...

Accounts Receiveable...

Panama City Beach, Florida

Companies Worked For:

Intergrated Merchandising Systems, Highland Commun...

Teller

Gallup, New Mexico

Companies Worked For:

First American Credit Union, First Financial Credi...

Teller

Oregon, Illinois

Companies Worked For:

Byron Bank, The Harvard State Bank, Avonlea Cottag...

Customer Service Rep...

Chattanooga, Tennessee

Companies Worked For:

USXpress INC, Sears Portrait Studio, Joann Fabric...

Customer Service Rep...

Fredericksburg, Virginia

Companies Worked For:

GEICO Corporate Office, Albert Gonzales, Ashley Fu...

Bank Teller

PENNOCK, Minnesota

Companies Worked For:

Home State Bank, Ruffs Wings Sports Bar, Vanity C...

Teller

Meriden, Connecticut

Companies Worked For:

Cumberland Farms, Citibank ATM, Grameen America, O...

Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!