AT&T - DSL Tech Support Resume Example

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Madison Rivera
XXXX XXXXXXXXX XXX, Stockbrigde, GA 30281
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXX
Summary:
Seeking a challenging career within an organization that is seeking  an energetic self starter that will allow me to utilize my skills and work ethics.
Experience:
DSL Tech Support/Customer Service Agent Aug 2012Present AT&T, Detroit MI
  • Customer care, account resolution, troubleshooting internet connection, brand promoting, email assistance and configuration
  • Customer Assistant / Tier 1 Technical Support Agent accepting inbound calls and making outbound calls whenever necessary
  • Troubleshoot connectivity and other issues related to DSL Broadband Internet to customers of AT&T in 13 states
  •  Responsible for reaching and maintaining performance metrics measured on a monthly basis    
Security Guard Jul 2011Aug 2012 All Pro Security Detroit, MI
  • Patrolled new home developments and construction sites.
  • Recorded, and report suspicious behaviors and daily activities throughout shift
Caregiver Feb 2012May 2012 Balance Home Care New Hudson, MI
  • Giving a.m.and p.m. daily care to elderly residents of an independent.community.
  • Transporting residents to desired location throughout the day.
  • Give daily medication to residents at scheduled times.
Education:
Diploma : General Studies Jun 2005 Mumford High School Detroit, MI
Skills:

Microsoft Office, Power point, Excel, Windows Vista, XP, Windows 7 and Windows 8/8.1, Professional customer service skills, Strong written/verbal skills and expert typing level.

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About this resume

DSL Tech Support FROM Stockbrigde , Georgia RESUME

This is a resume for a DSL Tech Support in Stockbrigde, Georgia with experience working for such companies as AT&T and Detroit MI. The grade for this resume is 0 and is one of hundreds of DSL Tech Support resumes available on our site for free. Use these resumes as templates to get help creating the best DSL Tech Support resume.

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School Attended
Mumford High School