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Jw Marriott Denver Cherry Creek - Doorman Resume Example

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XXXX XXXX XXXXXXX XXXXX XXXXXXX XXXX, Henderson, NV 89012
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Professional Summary
Dedicated Doorman with 19 years of experience combining management and customer service expertise. Passionate and motivated. Continuously building relationships with new guests and building on relationships with repeat guests. 
Skills
  •  Strong leadership. 
  •  Organized.  
  •  Excellent multitasking skills. 
  • Enthusiasm!
  • Commitment to success. Keeping guests happy and creating repeat business.
  • Teamwork. Very productive, valuing contributions of everyone. 
Experience
Doorman Aug 2005Current JW Marriott Denver Cherry Creek Denver, CO

I am the morning Doorman at the 4-Star JW Marriott in Cherry Creek Denver. For 13 years I have been the ambassador for this fine hotel. Greeting every guest with a warm smile and a “Welcome to The JW Marriott Cherry Creek, Denver!" Picking up a few Associate of the Month awards along the way and The Associate of the Year in 2011. 

  • Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
  • Greet incoming guests and escort them to registration. 
  • Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
  •  Assist physically challenged travelers and other guests with special needs.transportation.
  • Maintain clean lobbies or entrance areas for travelers or guests.
  • Act as part of the security team for the hotel. 
Valet Supervisor Dec 2010Sep 2018 Cherry Creek Country Club‎ Denver, CO

I am the PM valet attendant for this wonderful family owned country club. For eight years I've assisted the five hundred or so members and their families. From golfing and dining to private black tie galas. Taking into my possession luxury cars with the members full trust.

Guest Services Manager Dec 1999Aug 2005 The Westin Denver Downtown Denver, CO

I started my hospitality career here in 1999 as a bellman. I held with great pride almost all of the front of house job titles. Bellman, room service attendant, front desk supervisor, doorman twice, and the guest services manager. Overseeing and scheduling a staff of 25-30 team members. Picking up a few Associate of the Months along the way and even Associate of the Year for 2001!

  • Plan, schedule or supervise the work of other employees.
  • Arrange tours, taxis, or restaurant reservations for customers.
  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
    • Keep records of room availability and guests' accounts, manually or using computers.
    • Make and confirm reservations.
    • Issue room keys and escort instructions to bellhops.
    Night Auditor/Front Desk Supervisor Dec 1999Aug 2005 The Westin Denver Downtown Hotel Denver, CO

    During my employment at the Westin. I was trained for and held several different positions. I performed the Night Auditor duties and overnight Front Desk Supervisor. 

    • Use computers for various applications, such as database management or word processing.
    • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
    • Create, maintain, and enter information into databases.
    • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
    • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
    • Complete forms in accordance with company procedures.
    Education
    Vocational : Carpentry Jun 1995 Red Rocks Community College Lakewood, CO I attended a two year vocational course for carpentry. Completing the course and obtaining my journeyman's carpenter certificate. 
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    Resume Details

    This is a real resume for a Doorman in Henderson, Nevada with experience working for such companies as Jw Marriott Denver Cherry Creek, Cherry Creek Country Club, The Westin Denver Downtown. This is one of the hundreds of Doorman resumes available on our site for free. Use these resumes as templates to get help creating the best Doorman resume.

    Previous Companies:

    • JW Marriott Denver Cherry Creek
    • Cherry Creek Country Club
    • The Westin Denver Downtown

    Previous Job Positions:

    • Doorman
    • Valet Supervisor
    • Guest Services Manager
    • Night Auditor
    • Front Desk Supervisor

    Schools:

    • Red Rocks Community College

    Level of Education:

    • Vocational

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