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Progressive Insurance - Document Processor Resume Example

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Ctary C Mwiaills
XXXX XXXXX XXXX XXXX, Parma, OH 44134 XXXX XXXXX XXXX XXXX, 44134, Parma OH | XXXXXXXXXX | XXXXXXXXXXXXXXXXXXX
Professional Summary

Seasoned client representative  with more than 11 years of experience in fast-paced office environment . Excellent customer service  and phone skills. Track record of achieving exceptional results in efficiency  and production .

Skills
  • Clerical
  • Customer and Personal Service
  • Reading Comprehension
  • Active Listening
  • Time Management
  • Computers and Electronics
  • Coordination
  • Service Orientation
  • Judgment and Decision Making
  • Production and Processing
Experience
Document Processor 08/2018 to 11/2018
Progressive Insurance Mayfield, OH
  • Transmit work electronically to other locations.
  • Electronically sort and compile text and numerical data, retrieving, updating, and merging bills, using adding machine or calculator.
Mail Clerk/Customer Service 05/2013 to 03/2018
Records Depositon Service Cleveland, OH
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Make copies of correspondence or other printed material.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Customer Service Representative 04/2007 to 12/2012
Ohio News Bureau Co Cleveland, OH
  • Researched newspaper articles to retrieve articles pertaining to our customer  specifications. 
  • Answered phones to assist clients with any questions or concerns they may have had.
  • Helped manage online client accounts 
  • Received and processed payments
  • Prepared payments for deposit 
  • Received and distributed daily mail
Customer Service/Cashier 10/2002 to 02/2007
Cleveland Clinic Gift Shop Cleveland, OH
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Order and dispense supplies.
  • Took orders and made hospital patient  deliveries
  • Stock shelves anassisted customers with ourchases
Education
Associates Degree : Business Jun 1982 ICM School of Business - Cleveland , OH
  • GPA 3.2
  • Major Business
High School Diploma: General Studies May 1980 Lutheran East High School - Cleveland Heights , OH
  • GPA  3.5
  • Honor Roll 
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Resume Details

This is a real resume for a Document Processor in Parma, Ohio with experience working for such companies as Progressive Insurance, Records Depositon Service, Ohio News Bureau Co. This is one of the hundreds of Document Processor resumes available on our site for free. Use these resumes as templates to get help creating the best Document Processor resume.

Previous Companies:

  • Progressive Insurance
  • Records Depositon Service
  • Ohio News Bureau Co

Previous Job Positions:

  • Document Processor
  • Mail Clerk
  • Customer Service
  • Customer Service Representative
  • Cashier

Schools:

  • ICM School of Business
  • Lutheran East High School

Level of Education:

  • Associates Degree
  • High School Diploma

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