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National Visa Center - Document Processing Specialist Resume Example

Matthew Harris
XXX XXXXXXX XXX, Dover, NH 03820
XXXXXXXXXXXXXXXX
Ph: XXXXX XXXXXXXX
Summary
An entry level business analyst position that can allow me to improve my skills and contribute in the development of the organization at the same time.
Skills

  • Document Analysis
  • Data Entry
  • Mathematics (Strong mathematical skills, do not need to use calculator for addition, substation, multiplication & division).
  • Computers ( MS-Word, MS-Excel, MS-PowerPoint, MS-Access, MS-Visio).
  • Foreign Language (Nepali & Hindi)
Experience
Document Processing Specialist Jun 2010Present National Visa Center Portsmouth, NH
  • Work according to productivity and quality mandates from DOS with a quota system and a quality assurance process.
  • Feedback on both is given at all processing stages.
  • Review and update existing records based on special DOS criteria.
  • Modify, update, and correct data contained in automated systems and perform data inquiries and searches on automated systems; generate records and reports from these systems; and perform name and alien number searches.
  • Refer cases with discrepancies that indicate possible fraud to the PASS Unit for review.
  • Work with the application of training, experience and judgment in selecting procedures to be followed in searching for, interpreting, selecting, or coding items to be entered.
  • Review forms and documents for the different cases and update the most recent data and information into IVIS.
Instructor Feb 2009May 2010 Community Partners Rochester, NH
  • Teach and assist individuals with the activities of daily living, including health and personal care, achieving personal goals, recreation, and actively engaging them in meaningful activities.
  • Accompany individuals on a variety of community based activities and ensure that they are afforded the opportunity to meet and socialize with other people.
  • Keep required records, writing progress notes, entering data into an electronic record system and other tasks as required.
  • Participate in the implementation of services as prescribed in the Individual Plan for each individual in the program and complete documentation in a timely and accurate manner.
  • Coordinate and implement of programs and services provided to adults with mental, physical and behavioral challenges; and the supervision, evaluation and training of direct care staff.
  • Responsible for coordinating, monitoring and assuring the continuity of services for each consumer on caseload.
  • Client advocacy and support, working with families and guardians, quali.
Business Process Analyst Jan 2005Jun 2008 American Life Insurance Company (ALICO), Nepal
  • Involved in gathering and synthesizing business requirements and translated them into functional and non-functional requirements to be used as input to the functional design specifications.
  • Analyzed and documented clients' business requirements and communicated these requirements to technical team.
  • Conducted JAD sessions with stakeholders, Subject Matter Experts (SMEs), and end users to synchronize and update the requirements requested by the business users.
  • Facilitated the weekly meeting with the review teams to continuously improve the QA process for the application development.
  • Ensured that relevant UML diagrams and tools were used in all requirement documents and designed and developed Use Cases, Use Case Diagram, Activity Diagrams and Sequence Diagrams using MS Visio.
  • Involved in Technical writing of documents for Function and User Requirements Documents, Test Plan, Test Cases.
  • Extensively worked in all the phases of Rational Unified Process such as Inception, Elaboration, Construction, and Transit.
Education
Master of Business Administration (MBA) Jan 2014 Southern New Hampshire University Manchester, NH
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Resume Details

This is a real resume for a Document Processing Specialist in Dover, New Hampshire with experience working for such companies as National Visa Center, Community Partners, American Life Insurance Company Alico. This is one of the hundreds of Document Processing Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Document Processing Specialist resume.

Previous Companies:

  • National Visa Center
  • Community Partners
  • American Life Insurance Company ALICO

Previous Job Positions:

  • Document Processing Specialist
  • Instructor
  • Business Process Analyst

Schools:

  • Southern New Hampshire University

Level of Education:

  • Master of Business Administration (MBA)

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