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Ross Stores - District Manager in Training Resume Example

William Brown
  • Results-oriented
  • Exceptional time management skills
  • Employee engagement
  • Team building
  • Strategic planning
  • Performance tracking and evaluation
  • Operations management
  • Multi-operations management
  • P&L management
District Manager in Training 03/2014 to Present
Ross Stores Oahu, HI
  • Manage multi-unit to drive results, elevate standards and ensure execution of Ross processes 
  • Store focus on turnover to manage and improve two stores in district to make company goal with district at 52.9% nonmanagement vs company at 56.7% 
  • Increased internal development to internally promote two RA to AS, SPS to AS, 2 AS to ASM 
  • Set clear expectations and goals to interview and staff for new store opening within timeline 
  • Zone captain for company roll outs of impulse, lamp assembly and janitorial to smooth execution and correct issues quickly  
  • Achieved district inventory results of a .60% with a goal of .60%  
  • #1 District in zone with sales to budget at 103%, contributions 102.8% and payroll 1.8% District is at 95.9% customer service shops and 2.4% in sizing YTD
Store Manager 03/2012 to 03/2014
Ross Stores Kailua Kona, HI
  • Improved True Survey results in store to 80%  
  • Drove STEP process to consistently clear daily and within allotted time  
  • Focused on company expectation and goals to end year with 0 strikes on scorecard  
  • Achieved inventory reults of .50% with a goal a .60% ·       Staffed store to company goal throughout the year to effectively run store during peak times  
  • Payroll execution consistent with end of year results 1% under budget Results driven to finish 2013 with sales to budget at 106.4%, Contribution 101.6%, 95.5% customer service and sizing at a 1.8%
Customer Service Manager 02/2009 to 09/2011
First Southwest Bank Pagosa Springs, CO

  • Train new hires on policy and procedures; ensure proper test/training taken
  • Process 15/30-day letters on overdrawn accounts, charge off accounts and report to chex systems, monthly Reg D review.
  • Review overdraft report daily to ensure items are accurately handled and help with decision
  • Final review of mortgage files before sold to secondary companies to ensure accuracy and compliance.
  • Complete monthly and quarterly audit
Business Assistant 04/2007 to 01/2009
Pagosa Smiles Pagosa Springs, CO
  • Schedule and confirm appointments to ensure patients are taken care of efficiently
  • File insurance claims and in charge of following up with insurance claims over 30 days to ensure payment
  • Create and review treatment plans with patients and review financial options
Customer Service Manager 07/2006 to 01/2007
Wells Fargo Bank Pagosa Springs, CO
  • Establish sales referrals and service goals, while doing weekly one on ones to ensure success with each team member
  • Create, train, and coach for a stable work environment to ensure exceptional customer service
  • Work on compliance for audit and operational regulations
Service Manager 01/2004 to 01/2005
Wells Fargo Bank Pagosa Springs, CO
Operations Manager 01/2002 to 01/2003
Assistant Store Manager 01/1998 to 01/2002
CIRCUIT CITY Ft. Lauderdale, FL
  • Sergeant 82nd Airborne.
Bachelor of Arts: Organizational Management Dec 2008 Ashford University Online - Clinton, IA
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Resume Details

This is a real resume for a District Manager in Training in Mililani, Hawaii with experience working for such companies as Ross Stores, First Southwest Bank, Pagosa Smiles. This is one of the hundreds of District Manager in Training resumes available on our site for free. Use these resumes as templates to get help creating the best District Manager in Training resume.

Previous Companies:

  • Ross Stores
  • First Southwest Bank
  • Pagosa Smiles

Previous Job Positions:

  • District Manager in Training
  • Store Manager
  • Customer Service Manager
  • Business Assistant
  • Service Manager


  • Ashford University Online

Level of Education:

  • Bachelor of Arts

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