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WIS International - District Manager Resume Example

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Eyun Nmig Lo
XXX XXXXX XXXXXX XXXXX XXX XXXX, Fayetteville, NC 23848
XXX XXXXX XXXXXX XXXXX XXX XXXX, 23848, Fayetteville NC
XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary

To begin a career in business management that would provide opportunity for improvement and advancement within a growing company that would help me flourish and hone my skills, within a teamwork environment.

Skills

Ability to handle many tasks at once and efficiently complete each task. • Strong organizational skills. • Converse with customers in a polite manner and anticipate and resolve issues. • Identify and resolve problems with ease

Experience
District Manager Aug 2015Current WIS International Fayetteville, NC

• Daily scheduling for a team of around 60. • Hire and orientate to build my team. • Facilitated employee issues. • Train and develop new associates on proper counting procedures during inventories. • Monthly equipment planning.

  • Administer systems and programs to reduce loss, maintain inventory control, or increase safety.
  • Identify potential for loss and develop strategies to eliminate it.
  • Advise retail managers on compliance with applicable codes, laws, regulations, or standards.
    Front desk agent May 2014May 2015 Walt Disney World Swan Resort Lake Buena Vista, FL
    • Greet, register, and assign rooms to guests of hotels or motels.
    • Verify customers' credit, and establish how the customer will pay for the accommodation.
    • Contact housekeeping or maintenance staff when guests report problems.
    • Issue room keys and escort instructions to bellhops.
    • Make and confirm reservations.
    • Keep records of room availability and guests' accounts, manually or using computers.
    • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
    • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
    • Compute bills, collect payments, and make change for guests.
    • Record guest comments or complaints, referring customers to managers as necessary.
    • Review accounts and charges with guests during the check out process.
    • Transmit and receive messages, using telephones or telephone switchboards.
    • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
    • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
    Customer service rep Jun 2012Apr 2014 Little Store Duluth, MN
    • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
    • Check to ensure that appropriate changes were made to resolve customers' problems.
    • Determine charges for services requested, collect deposits or payments, or arrange for billing.

    • Greet customers in a warm and welcoming manner. • Maintain good customer service by ensuring the customers find what they need. • Maintain the store's appearance and cleanliness using organizational skills. • Exercise my problem solving within the work area by both assisting with customer issues as well as employee issues.

    Education
    Bachelor of Science : University of Wisconsin-Superior, Apr 2014 University of Wisconsin-Superior Superior, WI
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    Resume Details

    This is a real resume for a District Manager in Fayetteville, North Carolina with experience working for such companies as Wis International, Walt Disney World Swan Resort, Little Store. This is one of the hundreds of District Manager resumes available on our site for free. Use these resumes as templates to get help creating the best District Manager resume.

    Previous Companies:

    • WIS International
    • Walt Disney World Swan Resort
    • Little Store

    Previous Job Positions:

    • District Manager
    • Front Desk Agent
    • Customer Service Rep

    Schools:

    • University of Wisconsin-Superior

    Level of Education:

    • Bachelor of Science

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