Family Dollar Stores Inc - District Manager Resume Example

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Owen Adams
XXX XXXXX XXXXX XXX, Manchester, OH 45144
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary

Motivated manager and leader with 42 years experience in management. Adept at simultaneously overseeing a team of 24 stores and 198 associates as a manger and District Manager, facility personnel, and company premises. Strict enforcer of safety guidelines and company policies.

Skills
  • Multi-unit operations Strategic planning Team building Customer service excellence Restaurant management expertise Budgeting and forecasting Inventory control Human resources management Business growth P&L management Complex problem solving Employee recruitment Cost control Daily scheduling Employee performance review Point of Sale (POS) system operation Event planning Wage review High-volume operations OSHA compliant Personnel management Risk management
Experience
District Manager Nov 2010Present Family Dollar Stores Inc. Charlotte, NC

 

  • Directed daily activities of 20 store locations.
  • Managed a team of 159 retail associates.
  • Complied with corporate policy regarding customer service standards and sales processes.
  • Identified sales trends and relayed merchandising needs to production teams.
  • Explained company policies to customers in detail.
  • Trained new sales associates on consultative sales techniques.
  • Adroitly managed monthly operating budgets, budget reports, and pertinent financial reports.
  • Analyzed and improved margin and procedures, resulting in better Net Profit
  • Interviewed, hired, and developed  new managers for stores, within 4 weeks of opening in new stores .
  • Mentored new District Mangers through there training program of 12 weeks.
District Manager Apr 1999Nov 2010 Dollar General Stores Inc. Goodlettsville, Tn

 

  • Directed daily activities of 24 store locations.
  • Managed a team of 189 retail associates.
  • Complied with corporate policy regarding customer service standards and sales processes.
  • Identified sales trends and relayed merchandising needs to production teams.
  • Conducted inventories of store supplies and apparel.
  • Explained company policies to customers in detail.                 
  • Adroitly managed monthly operating budgets, budget reports, and pertinent financial reports.
  • Interviewed, hired, and developed new managers for stores, within 4 weeks of opening new stores.
  • Mentored new District Managers ther training program of 12 weeks.
Job Specialists Sep 1998Apr 1999 Jobs for Ohio Graduates New Market , Oh
  • Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
  • Coordinate recruitment and placement of training program participants.
  • Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.
  • Refer trainees to employer relations representatives, to locations offering job placement assistance, or to appropriate social services agencies if warranted.
Store Manager Aug 1989Aug 1998 Wal Mart Bentonville, Ar
  • Complied with corporate policy regarding customer service standards and sales processes.
  • Identified sales trends and relayed merchandising needs to production teams.
  • Cultivated a pleasant store environment by greeting shoppers upon arrival.
  • Recognized for consistently scoring high on customer satisfaction surveys.
  • Participated in meetings discussing store-branding strategy.
  • Ensured the store was orderly and presentable.
  • Managed a team of 198 retail associates.
  • Scheduled retail sales associate shifts.
  • Oversaw logistical and shipping areas of store operations.
  • Leveraged active listening skills to better understand customer needs.
  • Assisted customers in selecting quality products.
  • Secured repeat business by delivering outstanding service to customers.
  • Trained new sales associates on consultative sales techniques.
  • Organized product displays in an appealing way.
Owner Feb 1984Aug 1989 Inn Restaurant Winchester, Oh
  • Managed restaurant personnel ensuring adequate staffing levels while limiting instances of overtime.
  • Encouraged wait staff to up-sell menu items and deliver outstanding service to customers.
Department Manager May 1972Feb 1984 Clyde's Super Valu Maysville , Ky
  • Complied with corporate policy regarding customer service standards and sales processes.
  • Identified sales trends and relayed merchandising needs to production teams.
  • Cultivated a pleasant store environment by greeting shoppers upon arrival.
  • Conducted inventories of store supplies and apparel.
  • Participated in meetings discussing store-branding strategy.
  • Recognized for consistently scoring high on customer satisfaction surveys.
  • Ensured the store was orderly and presentable.
Education
Associate of Arts : Education May 1972 University of Cincinnati Cincinnati, Oh
High School Diploma : Education May 1970 Manchester Manchester, Oh

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About this resume

District Manager FROM Manchester , Ohio RESUME

This is a resume for a District Manager in Manchester, Ohio with experience working for such companies as Family Dollar Stores Inc and Dollar General Stores Inc. The grade for this resume is 0 and is one of hundreds of District Manager resumes available on our site for free. Use these resumes as templates to get help creating the best District Manager resume.

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School Attended
University of Cincinnati