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Manatee County Dept Of Public Safety - Dispatcher Ii Resume Example

XXXX XXXXXXX XXXXXX, Bradenton, FL 34207
XXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXXX
Carter Lee
Summary

Seeking to apply my vast experience and skill set, to affect positive changes as a Shift Captain.

Skills

-Strong organizational skills -Active listening skills

-Seasoned in conflict resolution -Energetic work attitude

-Customer service expert -Adaptive team player

-Time Management -Critical thinking skills

-Client relations

Experience
Manatee County Dept. of Public Safety/BOCC Bradenton, FL Dispatcher II Aug 2014Present

-Process all incoming 911 calls

-Provide life-saving instructions (when needed) until responders arrive

-Dispatch proper units to each call of service

-Maintain all radio traffic until units clear service call

Express Employment Services Bradenton, FL 911 Telecommunicator May 2014Aug 2014
  • Earned Mazda Master Salesman award by achieving high scores of Mazda product lines and by earning Invited to become a lifetime member of the National Society of Collegiate Scholars by maintaining a 4.0 member of the National Eagle Scout Processed Supervised all lodge intake and overnight activities providing a safe and secure lodging place for.
Vivint Lindon, Utah Customer Service Rep Jan 2014Feb 2014

-Guaranteed a positive customer experience.

-Provided tech support to customers, for their alarm systems

Diplomat Airport Transportation INC. Bradenton, FL Operations Manager Mar 2013Nov 2013
Salvation Army Bradenton, FL. Men's Lodge Assistant Apr 2009Nov 2010

-Supervised all lodge intake and overnight activities.

-Maintained safe and secure lodging for residential challenged individuals.

-Responsible for all cash and donation intake and providing receipts for said items.

Diplomat Airport Transportation INC Bradenton, FL. Jul 1998Jan 2009
  • Responsible for dispatching up to 90 limo and taxi cars simultaneously during peak hours and tracking all activity.
  • Served as operations manager and dispatch for four subsidiary companies; Diplomat Taxi, Yellow Cab Bradenton, Yellow Cab Venice and West Coast Executive Sedans Responsible for hiring, training and firing of all employees and managers.
  • Managed all paperwork including licensing, insurance, permits, profit and loss and payroll.
  • Accurately taking reservations for IMG, large groups and individual customers and providing timely service to them.
  • Attracted major new client accounts to build the business.
  • Rolled out new dispatch software service and helped build company website.
Ferman Automotive Tampa, FL. Jan 1998Jan 1999
  • Mazda master salesperson acheiving top levels of sales and customer service satisfaction.
Southland Corporation LEAD SALES ASSOCIATE Jan 1996Jan 1997
  • Supervised and trained crews of ten employees and responsible for all inventory, ordering, customer and.
  • vendor service at a high volume store.
Education
Kaplan University Davenport, Iowa, United States Bachelors of Science: Criminal Justice Criminal Justice Had to postpone earning my degree for personal reasons. I will be starting back in my pursuit of this degree very soon.
Affiliations

Lifetime member of the National Society of Collegiate Scholars.

Eagle Scout and lifetime member of the National Eagle Scout Association

Awards

-1999 Mazda Master Salesperson Award

-Multiple Certifications in NIMS

-HIPPAA Awareness Certification

-IAED certified ETC, EPD, EFD and Advanced EMD

-Healthcare Provider certified CPR/AED with American Heart Assoc.

-TERT certification

-CERT certification

-911 Public Safety Telecommunicator Certification #911D008731 issued by the Dept. of Health Bureau of Emergency Medical Oversight/ State of FL

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Resume Details

This is a real resume for a Dispatcher II in Bradenton, Florida with experience working for such companies as Manatee County Dept Of Public Safety, Bocc, Express Employment Services. This is one of the hundreds of Dispatcher II resumes available on our site for free. Use these resumes as templates to get help creating the best Dispatcher II resume.

Previous Companies:

  • Manatee County Dept of Public Safety
  • BOCC
  • Express Employment Services

Previous Job Positions:

  • Dispatcher II
  • 911 Telecommunicator
  • Customer Service Rep
  • Operations Manager
  • Mens Lodge Assistant

Schools:

  • Kaplan University

Level of Education:

  • Bachelors of Science

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