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TAK Communications - Dispatcher Resume Example

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Audrey Patterson
XXXXX XXXX XXX XXX XXX, Omaha, NE 68116 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXX
Professional Summary
Goal-oriented dispatcher dedicated to high levels of customer satisfaction and meeting aggressive business goals. Excellent customer service and clerical skills. Passionate and motivated to perform duties as efficiently as possible by incorporating a history of innovative procedures that maintain a balance of utmost customer care and an urgency to complete assigned duties.
Skills
  • Customer Service
  • Critical Thinking
  • Reading Comprehension
  • Social Perceptiveness
  • Complex Problem Solving
  • Judgment and Decision Making
  • Production and Processing
Experience
Dispatcher Feb 2014 - Present
TAK Communications Omaha, NE
  • Communicate with customers, technicians, and supervisors to answer questions, disseminate information, and address complaints via telephone and email.
  • Complete bi-hourly time frame reports containing vital production statistics using Excel Spreadsheets.
  • Create and update procedural manuals and standardized reports based on information need from management.
    • Contact and update customers regarding the status of their scheduled appointments while simultaneously providing superb customer service.
    • Document all customer requests and vital dispatch information on each work order.
    • Oversee all communications between technicians, customers, and supervisors across multiple geographic locations.
    • Complete end of day reports using proprietary software to confirm customer services are still working after technicians have closed out a work order.
    Deli clerk Mar 2013 - Feb 2014
    Baker's Supermarket Omaha, NE
    • Provide detailed information about products and superb customer service.
    • Prepare a variety of foods, such as sliced meats and cheeses, vegetable and fruit trays, and hot foods, according to customers' orders or supervisors' instructions, following approved procedures.
    • Prepare daily food items using proper safety precautions and sanitary measures.
    • Wash and sanitize dishes, glassware, and silverware.
    • Clean and sanitize work areas and equipment.
    • Store food in designated containers and storage areas to prevent spoilage.
    • Take and record temperature of food and food storage areas such as refrigerators and freezers.
    Photo Lab Technician Feb 2011 - Mar 2013
    Walgreens Omaha, NE
    • Create prints according to customer specifications and laboratory protocols.
    • Insert processed negatives and prints into envelopes for delivery to customers.
    • Select digital images for printing, specify number of images to be printed, and direct to printer, using computer software.
    • Load digital images onto computers directly from cameras or from storage devices, such as flash memory cards or universal serial bus (USB) devices.
    • Clean and maintain photoprocessing equipment using cleaning and rinsing solutions.
    • Dry prints or negatives using a mechanical air dryers.
    • Fill tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches, or washes.
    • Monitor equipment operation to detect malfunctions.
    • Set or adjust machine controls, according to specifications, type of operation, or material requirements.
    Membership Processing Clerk Jun 2010 - Feb 2011
    AAA Omaha, NE
    • Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields using a keyboard.
    • Compile, sort and verify the accuracy of data before it is entered.
    • Store completed documents in appropriate locations.
    • Locate and correct data entry errors, or report them to supervisors.
    • Maintain logs of activities and completed work.
    • Print and send mass mail notifications using Microsoft Word's mail merge function.
    Education
    GED: Nov 2009 Metro Community College Omaha, NE
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    Resume Details

    This is a real resume for a Dispatcher in Omaha, Nebraska with experience working for such companies as Tak Communications, Bakers Supermarket, Walgreens. This is one of the hundreds of Dispatcher resumes available on our site for free. Use these resumes as templates to get help creating the best Dispatcher resume.

    Previous Companies:

    • TAK Communications
    • Bakers Supermarket
    • Walgreens

    Previous Job Positions:

    • Dispatcher
    • Deli clerk
    • Photo Lab Technician
    • Membership Processing Clerk

    Schools:

    • Metro Community College

    Level of Education:

    • GED

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