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Geico - Dispatcher Resume Example

Addison Kelly
Professional Summary

Accomplished and energetic customer service representative with a solid history of achievement in customer interaction and data entry. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include computer applications, verbal communication, and fast paced call center operations.

  • Active Listening
  • Customer and Personal Service
  • Time Management
  • Computers and Electronics
  • Clerical
  • Self motivated
  • Strong verbal communication
  • Skilled in call center operations
  • Committed to maintining data integrity
  • Multi-line phone operation proficiency
Dispatcher Mar 2008Dec 2012 Geico Macon, Ga
  • Consistently exceeded customer interaction and customer service
  • Assisted distressed motorist in getting their vehicles back on the road and to a chosen garage
  • Informed customers of their applicable coverages
  • Resolved customers complaints and concerns
  • Collected detailed information of each customers location for the roadside technicians
  • Handled over 80 incoming and outgoing calls daily
Medical Receptionist Jan 2007Mar 2008 Dr. George Martinez Internal Medicine Milledgeville, Ga
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Schedule appointments and maintain and update appointment calendars.
  • Hear and resolve complaints from customers or the public.
  • File and maintain records.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Analyze data to determine answers to questions from customers or members of the public.
Correctional Officer Apr 2001Feb 2006 Rivers State Prison Milledgeville, Ga
  • Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
  • Take, receive, or check periodic inmate counts.
  • Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
  • Supervise or perform searches of inmates or their quarters to locate contraband items.
  • Oversaw 80 inmates 
  • Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses.
Ward Clerk Apr 1990Jan 2001 Central State Hospital Milledgeville, Ga
  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Communicated with providers to fill out requisition forms for pharmaceutical and lab test performed
  • Processed patient discharges for home and other healthcare facilities
  • Filed and maintained patient records and entered basic medical data
High School Diploma Jones County High School Gray, Ga
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Resume Details

This is a real resume for a Dispatcher in Gray, Georgia with experience working for such companies as Geico, Dr George Martinez Internal Medicine, Rivers State Prison. This is one of the hundreds of Dispatcher resumes available on our site for free. Use these resumes as templates to get help creating the best Dispatcher resume.

Previous Companies:

  • Geico
  • Dr George Martinez Internal Medicine
  • Rivers State Prison

Previous Job Positions:

  • Dispatcher
  • Medical Receptionist
  • Correctional Officer
  • Ward Clerk


  • Jones County High School

Level of Education:

  • High School Diploma

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