Accomplished and energetic Dispatcher with a solid history of achievement in people. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customer service, people skills and detail oriented.
Personnel and Human Resources
Customer and Personal Service
DispatcherSep 2013－PresentEASTSIDE FOR HIRE(TAXI) － BURIEN, WA
Cash-out drivers at the end of their shifts and perform other duties as deemed necessary to complete the job on a daily basis.
Maintain daily schedule of jobs planned and performed.
Assign vehicles to drivers.
Operate taxi fax and copier machine.
Answer phones for taxi business.
Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
Coordinate all transportation services including scheduling and dispatching of taxi, airport cars via 2-way radio system.
DispatcherAug 2010－Mar 2014STITA TAXI － Seatac, WA
Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
Answer Incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
Perform clerical duties, such as tying proofreading, accepting orders, scheduling appointments, and sorting mail.
Data entry and use of software programs.
Researching to troubleshoot customer problems.
Communication with drivers, office staff and customers verbally, writing, and telephone.
Office Person/DispatchMar 2012－Sep 2013SABRA LIMOUSINE SERVICES － Seatac, WA
Data Entry and use of software program.
Collecting payment for limousine trips.
Receiving and placing telephone calls
Verifying flights and confirming of drivers availability.
Taking reservations for trips daily.
Dispatching and scheduling limousine trips.Maintaining a sold customer relationships by handling reservations, questions of concern with speed professionalism.
Safety Coordinator Supervisor Mar 2005EVERGREEN EAGLE AVIATION － Seatac, WA
Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.
Prepare manifests showing baggage, mail, and freight weights, and number of passengers on airplanes, and transmit data to destinations.
Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
Direct or participate in cargo loading to ensure completeness of load and even distribution if weight
High School Diploma : Office Administration Jun 1980Farrington High School － Honolulu, HI
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