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City Of Reading Police Dept - Dispatcher Resume Example

Acidard Taonpe

XXXX XX XXXXXX XXXXXX, Lebanon, PA 17046
XXXX XX XXXXXX XXXXXX, 17046, Lebanon PA
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Summary

Highly trained Perioperative Assistant with strong abilities and a successful career in both medical and law enforcement facilities. Proactive and organized with passionate commitment to first-rate patient care and public relations.

Skills

Patient and Customer Service

Operation and Control, Operation Monitoring
Foreign Language fluent in Spanish

Critical Thinking, Judgment and Decision Making
Communications Written, Oral, and Dispatching

Multi-line telephone system
Insurance verifications and referrals

Experience

Periop Support Assistant 07/2012 to Current
Hershey Medical Center - Hershey, PA

Use computers for various applications in operating room procedures, such as database management or word processing, scheduling and ordering equipment for surgery for the present day and the next day.

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Create, maintain, and enter information into databases. Review documents, such as operating room schedules, work orders, or operating room equipment,

determine personnel or materials requirements or material priorities.

Revise operating room schedules if required due to schedule changes, staffing or material shortages, backlogs, or other interruptions, collaborating with management, nursing, anesthesia, surgeons and other operating room staff. Confer with department supervisors or other personnel to assess progress and discuss needed changes. see attached for more details of duties.

Dispatcher: 01/2010 to 05/2010
City of Reading Police Dept.

Dispatching of call police calls as they were received.

Customer Service Representative 09/2006 to 02/2010
Berks Visiting Nurse Association

Daily duties included working Physical, Occupational 111erapists, nursing and Health Aides scheduling daily.
The scheduling of patients and the assigning to appropriate nurses and therapist.
Keeping track of appointments and any changes of orders as they are received.
Also answering patient calls and concerns.
General clerical duties are included in this position.
Case Management Clerk: Working wilh case managers and assisting them with printing and making reports for lhe Office of Aging.
The data entry of specific orders for nursing or any other service needed for the patients.
This position also included various general clerical duties.

Front Desk Receptionist 07/2006 to 09/2006

Directing the customers for job search and career decisions.
Assigning of various classes for qualified applicants as they became available.

Dispatcher 01/2006 to 03/2006
Pa State Police

Dispatching of police calls as they are received in the Fogelsville/Allentown.

Department Secretary 01/1997 to 01/2005
Reading Hospital and Medical Center

This position challenged me to utilize my ability multi-task with minimal supervision.
These duties included scheduling of patient appointments with therapist as well as the doctor.
As well as verifying insurances, dictations of therapist and doctors notes.
Others duties included the collecting of co-pays, ordering of supplies for daily office functions, contacting other agencies to promote various funding options for low income patients.

Night Court Clerk 01/2001 to 01/2003
Reading Central Court

Court clerk duties included processing of prisoners, preparing of comt documents, scheduling of hearings, collecting and the processing of bails, one on one contact with judges and officers of the comt.

Department Secretary 01/1996 to 01/2003
American Red Cross

Duties included scheduling and the organizing of various CPR classes and assisting instructors with various duties including ordering of supplies such as books and CPR devices for each class.
Other duties were the transcription of board meetings minutes.

Recruiter/Secretary 01/1993 to 01/1995
Greater Atlantic Services

Duties included to recruiting new patients of HMO medical plan based out of Philadelphia.

Clerk. Il 01/1989 to 01/1992
Department of Welfare

Duties included answering of various information lines, interpreter of clients as needed, processing of.

Berks County Office of Aging

Clerical/Case Aide Grandparents Program: Responsible for generating telephone calls to volunteers, Advisory Council, Volunteer Station Staff etc.
Also responsible for taking telephone calls pertaining to inquires about the program, volunteers, and transportation, and interviewing seniors to discern their eligibility for the program.
Assist the volunteers in completion of necessary forms in order to become a member of the program.
Assist Project Director, Advisory Council iu planning recognition events.
Assist Project Director with completion of auuual evaluations, income review, insurance and physical examinations for all volunteers.
Prepare time sheets, all forms and mailings.
Maintain all files for the voluateers per protocol.
Maintains and update AS400, Excel aad Access programs.

Education

High School Diploma: business administration and computer programs, 1981 Reading Senior High School - Reading, PA

Additional Information

Job Functions and Responsibilities for Operating Room: OR Staff Daily Assignment Schedules - Smart Square Dayshift & Evening/Nights, Call Sheets *Weelly, Holidays and Pre/Post Holidays, ICU Patients Daily Bed List , OR Aides Assignment List *Days &Evening/Nights, ICU Bed Retums ICU BedRequest, Crash Cart Re-order PAPR Carts, stryker Glydes Wound Vacs, Post Call Room Patient Notification Phone Calls for Next Day Procedure Surgery Patient Anival Time Notification , Instructions Pre-Arrival for Surgery, Gift of Life Requests, Organ Procurement Scheduling - Pediatric and Adults Tissue Procurement Scheduling, Transplant Surgery, Scheduling of Procedure Procurement Information, Notification of Perfusion or Cell Saver, Notification of OR Call Staff Notification with Anesthesia Scheduling of Add-Ons for Same Day and Next Business Day, Scheduling of Procedures for MOR, CHOR, SOR, ASA(MRI, CT, NV!, IR, MOR Cath, Cath Lab) & L&D Special Requests for Cases per Service Specialty, Ortho - OR Table request, Specific Instruments needed for case, Rep. Notification if required. *Neuro/Spine - Specialty Equipment and Supplies - Stealth, Endoscopes (Navigational Systems) and Rep. Notification if required. CT, Peds. CT & Vascular -Notification of Perfusion, Cell Saver and Anesthesia, Cath Lab Tech. (Respiratory and LVAD Coordinator if required) Transplant - Notification of Perfusion, Cell Saver and Anesthesia. ENDO/GI (Pediatrics) Scopes and Supplies, Attachment of OOS#, Appointments, Orders, Ordering Physician's name, and Requesting Physician's name. Dental - Scheduling image request for Dental Films. Ortho Procedures, Vascular Procedures, Baclofen Pumps, Botox Injections and Non-Invasive Procedures, etc. EN DO/GI UPC 2000 Add-Ons for Same Day and Next ED Trauma Bay or ED Rooms for Bedside Ortho procedures, Bedside Cases requiring either Anesthesia or Nursing Staff. *NICU, PICU, NSICU, SICU, MICU, HVICU CHOR CATH LAB Perfusion and Cell Saver Notification when cases are posted as scheduled, urgent and or emergent ,Keep in constant contact with charge nurse to know what cases are being placed where, Use Teletracking for ICU assignments throughout the day and use TeleTracking to arrive patients into the OR Complex as they arrive, Keep the Tracking Board Updated at all times, Setting up the add-on clipboards for same day proced ures and next business day add-ons, Documenting all changes, cancellations on the back of the add-on sheet Daily check of the count sheet bin, blood bank slips that need to be returned, and any mail items that need to be sent out. Responsible for assisting lost family members on the floor, and/or directing to the appropriate location. Supply Order Requisitions for all OR's

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Resume Details

This is a real resume for a Dispatcher in Lebanon, Pennsylvania with experience working for such companies as Hershey Medical Center, City Of Reading Police Dept, Berks Visiting Nurse Association. This is one of the hundreds of Dispatcher resumes available on our site for free. Use these resumes as templates to get help creating the best Dispatcher resume.

                                    Previous Companies:
                                    Hershey Medical Center
City of Reading Police Dept
Berks Visiting Nurse Association

                                    Previous Job Positions:
                                    Dispatcher
Customer Service Representative
Department Secretary
Recruiter
Secretary

                                    Schools:
                                    Reading Senior High School

                                    Level of Education:
                                    High School Diploma