Bay Shore Brightwaters Rescue Ambulance - Dispatcher Resume Example

Isaiah Edwards

XXX XXXXXXX XXX, Central Islip, NY 11722

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Ph: XXXXXXXXXXXX

Professional Summary

Im reliable and neat worker. I have more than 25 years of experience of being a cashier and customer service associate. Over the years i have been able to multi task in a fast- paced environment. I like talking to people and helping them out, I enjoy working in the community.

Skills

Customer and Personal Service Mathematics Active Listening Speaking English Language Judgment and Decision Making Time Management Active Learning Public Safety and Security Communications and Media Clerical

Experience

Dispatcher/ EMT Nov 1988－Present Bay Shore Brightwaters Rescue Ambulance Bay Shore, NY

Question callers to determine their locations, and the nature of their problems to determine type of response needed.

Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within a city.

Record details of calls, dispatches, and messages.

Maintain access to, and security of, highly sensitive materials.

Provide emergency medical instructions to callers.

Scan status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch.

Maintain files of information relating to emergency calls such as personnel rosters, and emergency call-out and pager files.

Cashier Jun 2004－May 2014 HMS Host inc Ronkonkoma, NY

Serve customers in eating places that specialize in fast service and inexpensive carry-out food.

Accept payment from customers, and make change as necessary.

Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.

Clean and organize eating, service, and kitchen areas.

Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.

Perform personnel activities such as supervising and training employees.

Monitor and order supplies or food items and restock as necessary to maintain inventory.

customer service associate Oct 1989－Jun 2004 Jcpenney Bay Shore, NY

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Greet customers entering establishments.

Answer customers' questions, and provide information on procedures or policies.

Calculate total payments received during a time period, and reconcile this with total sales.

Process merchandise returns and exchanges.

Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Sort, count, and wrap currency and coins.

Stock shelves, and mark prices on shelves and items.

Request information or assistance using paging systems.

Offer customers carry-out service at the completion of transactions.

Cash checks for customers.

Supervise others and provide on-the-job training.

Supervise others and provide on-the-job training.

Stock shelves, and mark prices on shelves and items.

Education

High School Diploma Jun 1985 St.John the Baptist DHS West Islip, NY

Business management suffolk county community college Brentwood, NY

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Bay Shore Brightwaters Rescue Ambulance - Dispatcher Resume Example

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