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Warm Springs Police Department - Dispatch Supervisor Resume Example

Jack Carter
XXXX XX XXXXX XXX, Prineville, OR 97754
XXXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXX XXXXXXXX
Professional Summary

Service-oriented Intermediate Dispatcher with a 9 year background in a busy Dispatch center. Core competencies include multitasking, prioritizing and excellent customer service skills as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills

Microsoft Office (word & excel) Typing Speed: 65 wpm

CAD- EIS Public Safety Command and Control System RMS- Law Enforcement Record Management System

Vesta Cassidan

Orion Mapstar LEDS/NCIC

Experience
Dispatch Supervisor Nov 2011Present Warm Springs Police Department Warm Springs, OR Answering 911 lines and multiple phone lines, giving EMD instructions, CAD entry, emergency tone outs, LEDS and NCIC paperwork and entry, mapping and GPS, jail doors, and DPSST records for staff. I do all the tribal and state background checks for the tribes and all the DMV checks.
   * Cover shifts in Dispatch for sick and absent employees
   * Submit all DPSST paperwork
   * LEDS represenative
   * Low absenteeism
   * Early and prepared for shifts
   * Manage Cad system (EIS)
   * Acting Training coordinator
911/Police Dispatcher Jul 2006Oct 2012 Jefferson County Sheriff's Office Madras, OR Answering 911 and multiple phone lines, giving EMD instructions, CAD entry, emergency tone outs, LEDS and NCIC paperwork and entry, mapping and GPS
   * Warrant entry, Modification, Locates and Clears
   * Restraining Order Entry, Modification, Cancels and Clears
   * Advanced Suicide Training
   * Culture Diversity Training
Waitress/Cashier Dec 2001Jul 2006 Panda Restaurant Prineville, OR Cleaning and stocking, serving food, using the cash register changing and cashing tickets from the Oregon State Lottery machines
   
Communications Specialist Jul 2004Aug 2005 T Mobile Redmond , OR Received calls from customers and assisted them with solving technical problems, making payments, changing plans, and troubleshooting while staying in compliance with break and hold times and providing superior customer service. I led meetings to promote training, positive attitudes and drive.
   * One of the top 200 reps for the company in 2004
   * One of the top 10 customer service reps for the company in
      2005
911/Police Dispatcher Jun 2000Oct 2001 Prineville Police Department Prineville, OR Answering 911 and multiple phone lines, giving EMD instructions, CAD entry, emergency tone outs, LEDS and NCIC paperwork and entry,mapping and GPS, case preparation and jail doors
Owner/Manager Jun 1996Oct 1999 Business Owner Prineville, OR Owned and managed a pet store with 3 employees. Managed budget for stocking and ordering supplies and livestock. Developed schedule and did payroll for employees. Set up and developed public events and sponsorships.
   * Trained Employees
   * Managed Payroll and Times sheets
   * Organized animal showcases and public shows
   * Stocking and Ordering
Education
Proficiency Exam- equivalent to a GED for students under 16 years of age in the state of CA Jun 1985 Arcadia High School Arcadia, CA
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Resume Details

This is a real resume for a Dispatch Supervisor in Prineville, Oregon with experience working for such companies as Warm Springs Police Department, Jefferson County Sheriffs Office, Panda Restaurant. This is one of the hundreds of Dispatch Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Dispatch Supervisor resume.

Previous Companies:

  • Warm Springs Police Department
  • Jefferson County Sheriffs Office
  • Panda Restaurant

Previous Job Positions:

  • Dispatch Supervisor
  • 911
  • Police Dispatcher
  • Waitress
  • Cashier

Schools:

  • Arcadia High School

Level of Education:

  • Proficiency Exam- equivalent to a GED for students under 16 years of age in the state of CA

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