Max & Ermas Restaurant - Dishwasher & Cook Resume Example

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Noah Smith
XX XXXXXXX XXX , Shelby , OH 44875
H: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Proficient in customer service and time management. Passionate and motivated, with a drive for excellence.

Skills
  • Active Listening
  • Judgment and Decision Making
  • Time Management
  • Sales and Marketing
  • Troubleshooting
  • Customer and Personal Service
  • Coordination
  • Administration and Management
  • Instruction
  • Mechanical
  • Learning Strategies
Experience
Dishwasher & Cook 11/2014 - 05/2015
Max & Erma's Restaurant - Dublin, OH
  • Greet guests and seat them at tables or in waiting areas.
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Inform patrons of establishment specialties and features.
  • Receive and record patrons' dining reservations.
  • Provide guests with menus.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
  • Ensure food is stored and cooked at correct temperature.
  • Turn or stir foods to ensure even cooking.
  • Season and cook food according to recipes or personal judgment and experience.
  • Bake, roast, broil, and steam meats, fish, vegetables, and other foods.
  • Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
  • Portion, arrange, and garnish food, and serve food to waiters or patrons.
  • Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.
  • Substitute for or assist other cooks during emergencies or rush periods.
  • Estimate expected food consumption, requisition or purchase supplies, or procure food from storage.
  • Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand.
  • Place clean dishes, utensils, or cooking equipment in storage areas.
  • Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
  • Clean or prepare various foods for cooking or serving.
  • Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars.
  • Sweep or scrub floors.
  • Sort and remove trash, placing it in designated pickup areas.
  • Transfer supplies or equipment between storage and work areas, by hand or using hand trucks.
  • Receive and store supplies.
Cashier, Supervisor & Customer Service Representative 11/2014 - 03/2015
Marc's Grocery - Columbus, OH
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Pull tills and return them to cash office.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Sell tickets and other items to customers.
  • Process merchandise returns and exchanges.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Assist with duties in other areas of the store such as straightening, stocking, or bagging and carrying out customers' items.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Supervise others and provide on-the-job training.
  • Stock shelves, and mark prices on shelves and items.
  • Request information or assistance using paging systems.
  • Compute and record totals of transactions.
  • Compile and maintain non-monetary reports and records.
  • Offer customers carry-out service at the completion of transactions.
  • Weigh items sold by weight to determine prices.
  • Issue trading stamps, and redeem food stamps and coupons.
  • Cash checks for customers.
  • Pay company bills by cash, vouchers, or checks.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Instruct staff on how to handle difficult and complicated sales.
  • Establish credit policies and operating procedures.
  • Assign employees to specific duties.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, or obtain details of complaints.
Front Desk 07/2014 - 11/2014
Hampton Inn - Ontario, OH
  • Greet, register, and assign rooms to guests of hotels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Review accounts and charges with guests during the check out process.
  • Transmit and receive messages, using telephones.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
  • Deposit guests' valuables in hotel safes or safe-deposit boxes.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
  • Count cash at beginning and end of shifts to ensure accurate balance.
Cashier, Supervisor & Customer Service Representative 10/2013 - 04/2014
Marc's Grocery - Columbus, OH
Dishwashers 08/2012 - 08/2013
Chipotlé - Dublin, OH
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facilities.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Establish standards for personnel performance and customer service.
  • Perform food preparation or service tasks such as cutting and cooking meats and vegetables, clearing tables, and serving food and drinks when necessary.
  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Grill, cook, and fry foods.
  • Clean food preparation equipment, work areas, and counters or tables.
  • Take orders from customers and cook foods requiring short preparation times, according to customer requirements.
  • Grill and garnish meats.
  • Restock kitchen supplies and rotate food.
  • Plan work on orders so that items served together are finished at the same time.
  • Complete orders from steam tables, placing food on plates and serving customers at tables or counters.
  • Perform general cleaning activities in kitchen and dining areas.
  • Accept payments, and make change or write charge slips as necessary.
  • Order supplies and stock them on shelves.
  • Load or unload trucks that deliver or pick up food or supplies.
Education
High School Diploma: Jun 2008 Shelby High School - Shelby, OH

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About this resume

Dishwasher & Cook FROM Shelby , Ohio RESUME

This is a resume for a Dishwasher & Cook in Shelby, Ohio with experience working for such companies as Max & Ermas Restaurant and Marcs Grocery. The grade for this resume is 0 and is one of hundreds of Dishwasher & Cook resumes available on our site for free. Use these resumes as templates to get help creating the best Dishwasher & Cook resume.

Dude
School Attended
Shelby High School