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Trump Plaza Hotel And Casino - Director Of Player Development Resume Example

Jonathan Evans
XXXX X XXXXXXXXX XX, Atlantic City, NJ 08401
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary:

Friendly and enthusiastic employee with twenty nine years of specialization in customer service. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills:
  • Administration and Management
  • Customer and Personal Service
  • Coordination
  • Judgment and Decision Making
  • Sales and Marketing
  • Telemarketing
  • Gaming Change Person and Booth Cashier
  •   Food and Beverage Cashier
Experience:
Director Of Player Development May 2000Sep 2013 Trump Plaza Hotel and Casino Atlantic City, NJ
  • Database revenue year over year increase.
  • Developing new ideas for marketing events.
  • Working with support departments, ie special events, casino marketing, front desk, to insure customer satisfaction.
  • Resolve customer complaints regarding service.   
Executive Slot Host Apr 1992Apr 1999 Trump Plaza Hotel and Casino Atlantic City, NJ
  • Developing a slot database, based on play criteria's.
  • Hosting marketing events for customers.
  • Telemarketing exiting and dormant customers.
Slot Host May 1986Jun 1991 Trump Plaza Hotel and Casino Atlantic City, NJ
  • Greeting customers in and around the slot area, having full knowledge of the property.
  • Signing up new customers and explaining the player card system to them.
  • Offering complementarities, ie Rooms, Food, or Shows, based on slot machine play.
Slot Attendant Apr 1984May 1985 Trump Plaza Hotel and Casino Atlantic City, NJ
  • Answer patrons' questions about gaming machine functions and payouts.
  • Attach 'out of order' signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.
  • Payout hand paid jackpots
  • Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly.
Coin Change/Cashier Sep 1983Apr 1984 Bally's Hotel and Casino Atlantic City, NJ Exchanging coin for currency, balancing cash drawer.
Food/Bev Cashier Apr 1980Aug 1983 Claridge Hotel Casino Atlantic City, NJ Working various food/bev locations, working 
with waitresses, ringing and settling checks,
balancing cash draw.
Education:
High School Diploma : Dental/medical Assistant Jun 1976 Atlantic City High School/Atlantic County Vocational School Atlantic City, NJ
Additional Information:
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Resume Details

This is a real resume for a Director Of Player Development in Atlantic City, New Jersey with experience working for such companies as Trump Plaza Hotel And Casino, Ballys Hotel And Casino, Claridge Hotel Casino. This is one of the hundreds of Director Of Player Development resumes available on our site for free. Use these resumes as templates to get help creating the best Director Of Player Development resume.

Previous Companies:

  • Trump Plaza Hotel and Casino
  • Ballys Hotel and Casino
  • Claridge Hotel Casino

Previous Job Positions:

  • Director Of Player Development
  • Executive Slot Host
  • Slot Host
  • Slot Attendant
  • Coin Change

Schools:

  • Atlantic City High School/Atlantic County Vocational School

Level of Education:

  • High School Diploma

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