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TB Restaurant Mgmt - Director of Operations Resume Example

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Anna Gonzales
  • X XXXXX XXXX, Merrimack, NH 03054
Professional Summary

I am a accomplished and energetic VP.Director of  Operations with a solid history of achievement in Managing different people with all kinds of back rounds. I am a motivated leader with strong organizational and prioritization abilities. My areas of expertise include  but not limited to training, project assignments, negoating  with vendors and the ablity to adapted to all technolgys and challenges. I particularly enjoy problem solving. I am a friendly and enthusiastic Director of Operations with 33 years of specialization Business Management. I am able to learn new tasks quickly and proficient in growing key customer/employee relationships. I represent all establishments with a friendly, professional demeanor at all times. I'm  a Loyal and Dedicated Leader with the Drive to be the best we can be.

  • Administration and Management
  • Organizing and Cunducting Staff & Sr. Staff  Meetings
  • Personnel and Human Resources
  • Complex Problem Solving
  • Negotiation
  • Systems Evaluation
  • Computer Systems,Microsoft,Expient,Taco,Merit and Delegat
  • Education and Training
  • Developing & Implementing Policy
  • Budging for profit
  • Developing bonus programs
  • Anilizing pricing structure
  • Certified Personal Trainer
  • Martial Arts Teacher/ 2nd degree Black Belt

Director of Operations, 06/2000 to Present
TB Restaurant Mgmt,Inc / Steamboat Chicken LLC Salem , Ma
  • Work directly with the owner sharing ideas and strategies to increase sales and grow the business
  • Explore new sites for potential expansion opportunities
  • Oversee all construction projects
  • Continually share best practices with other franchisee D.O.Os
  •  Approve all company expenses
  • Work directly with Hr supervisor to ensure all labor laws are upheld
  • Work directly with Area Coaches to improve performance where necessary, follow up on quarterly store audits ( inventory, cash , period Scheduling, yearly reviews.
  • Manage own accounts and projects, working within budget and scheduling requirements.
  • Oversees in all recruitment,interviewing and hiring of all potential mgnt candidates
  • Ensure Background checks are completed for all salary managers
  • Produce quarterly budgets for all locations
  • Build Bonus structure for company
  • Build and conduct period RGM Meeting schedule.
  • Complete P&L review with Area Coaches and RGMs
  • Responsible for all salary performance review and salary increases. 
Director of operation, 06/1990 to 06/2000
CMC inc, property managemt Nashua, NH
  • Vendor selection to complete and and all work necessary to up keep building.
  • Review all invoicing, approve payments.
  • Review Plans and Approve all build outs
  • Ensure all leases are upheld
  • Oversee move ins or evictions
  • review all tax billing to ensure no over charges 
  • Reviewed financial statements, data to measure productivity and goal achievement and to determine areas needing cost reduction and improvement.
  • Managed staff, prepared work schedules and assign specific duties.
  • Approve all payroll as necessary
  • oversee all projects to there Completion including but not limited to creating punch list and hold vendor accountable for under performing/poor workman ship
  • Directed and coordinated organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
  • frequent visit to property visits to ensure all properties are up kept and safe..
  • Interview all maintenance potential employees

Crew person/shift manager/ 1st Assistant, 07/1981 to 06/1987
Vanderwalk/Stevenson McDonald's Nashua, NH

Business Managament, Jun 1991 University of Southern New Hampshire - Nashua, NH
High School Diploma: General, May 1985 Nashua High School - Nashua, NH
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Resume Details

This is a real resume for a Director of Operations in Merrimack, New Hampshire with experience working for such companies as Tb Restaurant Mgmt, Inc, Steamboat Chicken Llc. This is one of the hundreds of Director of Operations resumes available on our site for free. Use these resumes as templates to get help creating the best Director of Operations resume.

Previous Companies:

  • TB Restaurant Mgmt
  • Inc
  • Steamboat Chicken LLC

Previous Job Positions:

  • Director of Operations
  • Director of operation
  • Crew person
  • shift manager
  • 1st Assistant


  • University of Southern New Hampshire
  • Nashua High School

Level of Education:

  • High School Diploma

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