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Hannaford Bros Co - Director of Operations Resume Example

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Jacob Jones
Professional Summary

High performing Director of Operations dedicated to leading retail excellence, with a 15 year track record of delivering exceptional metrics. Demonstrated ability to think strategically and creatively in retail and corporate environments. Possesses talent development and effective communication skills.

  • Active Listening
  • Judgment and Decision Making
  • Time Management
  • Critical Thinking
  • Social Perceptiveness
  • Persuasion
  • Operations Analysis
  • Personnel and Human Resources
  • Optimistic
  • Instinctively Inclusive
Director of Operations 05/2008 to Present
Hannaford Bros. Co. Portland, ME
  • Lead apx 2,000 retail associates to deliver exceptional customer experiences, ensure the development of others and build share holder profitability
  • Partner with various business owners to strategically build our brand in the markets we serve
  • Lead high profile company initiatives
  • Develop, coach and mentor associates
  • Break down barriers for associates
  • Deliver on all metrics
  • Foster an inclusive environment
  • Support and guide leaders to ensure all Federal and State legal requirements are adhered to
  • Build sales through performance excellence 
Store Manager 08/2004 to 05/2008
Hannaford Bros. Co. Manchester, NH
  • Oversee the operation of stores
  • Develop and train associates
  • Coach associates to provide exceptional customer service
  • Deliver on all financial goals
  • Build sales
  • Ensure operational excellence - follow all SOPs
  • Provide clean, well merchandised and friendly stores 
  • Manage a team of 150 retail associates
Marketing and Community Relations Specialist 03/2003 to 08/2004
Hannaford Bros. Co. Albany, NY
  • Develop good will in the communities we operate and live
  • Build Marketing programs and plans
Assistant Store Manager 08/1999 to 03/2003
Hannaford Bros. Co. Manchester, NH
Assistant Store Manager Trainee 05/1998 to 05/1999
Superfresh Philadelphia, PA
Bachelor of Science: Food Marketing May 1999 Saint Joseph's University - Philadelphia, PA
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Resume Details

This is a real resume for a Director of Operations in Hooksett, New Hampshire with experience working for such companies as Hannaford Bros Co, Superfresh. This is one of the hundreds of Director of Operations resumes available on our site for free. Use these resumes as templates to get help creating the best Director of Operations resume.

Previous Companies:

  • Hannaford Bros Co
  • Superfresh

Previous Job Positions:

  • Director of Operations
  • Store Manager
  • Marketing and Community Relations Specialist
  • Assistant Store Manager
  • Assistant Store Manager Trainee


  • Saint Joseph's University

Level of Education:

  • Bachelor of Science

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