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Falon Sourcing Solutions - Director Of Operations Resume Example

Ykllyee Nlaiorre Ewnkiy
XXX XXXXXXX XXX, Upper Marlboro, MD 20774
XXX XXXXXXX XXX, 20774, Upper Marlboro MD
Professional Summary

Perceptive Federal Manager and Analyst adept at evaluating and analyzing the effectiveness of various Federal programs. Committed to finding cost-effective solutions to fill gaps between the desired program results and actual results. Specialized in coordinating with the agency and staff to implement effective program guidelines.More than 10 years program manager experience with and eye to identify internal talent. More then 27 year of management experience in both military and civilian leadership roles, ranging from transportation,logistics,sales and customer service.

  • Communications and Media
  • Speaking
  • Sales and Marketing
  • Presentations
  • Training
  • EMCM
  • PMP
  • Mail Security
  • MDC
  • Train The Trainer
  • Passport Trainer
  • Retail Trainer
Director of Operations Apr 2012Current Falon Sourcing Solutions Manassas, VA
  • Manage own accounts and projects, working within budget and scheduling requirements.
  • Liase with principal to make decisions for operational practices and set company strategic goals.
  • Plan and monitor the day to running of business to ensure smooth progress.
  • Supervise program and project managers from 4 federal contracts to ensure contracts and non exempt employees are performing duties within the scope of statement of work.
  • Direct report to federal agency COTR for staffing and backfill contract requirements.
  • Management and maintained staffing for 6 plus years for contract from various regions ranging from Baltimore , Md to Raleigh North Carolina.
  • Responsible for monthly payroll verification exceeding $200,000.
  • Responsible for quality control reports.
  • Managed monthly,quarterly and annual postage reports.
  • Polished presenter for company capabilities presentation for potential new business and contract awards.
Shipping Solution Specialist Dec 1999Dec 2012 United States Postal Service Brentwood, DC

Maintained a sales funnel of $40 million dollars with a closing rate of 75%. 

Awarded 2011 Best New kid on the Block Award 

Responsible for researching, proposing and closing sales with major stake holders between the regions of Washington DC and Baltimore.

Managed Customer First accounts and able to paint a complete picture of sales origination from start to finish.

Team player and mentor to new team members

2011 was able to close $22, 000,000 in annual sales.Exceeding individual goal by 15%

Use computers for various applications, such as database management or word processing.

Manager of Distribution Operations Tour 3, Gaithersburg,MD. Mail distribution, warehousing, staging and 24 hours mail sortation of letters packages and flats.

Managed 147 craft non exempt union employees and 5 tour supervisors. Well versed in dock operations to include incoming , outgoing and bulk mail operations.

Trained professional in suspicious package and letter procedures.

Supervisor of City and Rural Mail Carriers, Charlottesville, VA

Managed 37 City carriers and 29 rural carriers ion mail deliver and distribution of 1047 residential and business addresses. responsible scheduling, payroll and performance reviews.

Sergeant E-5 (P) Jul 1990Mar 1998 United States Army Washington, DC

Train Teach and coach soldiers in my direct and indirect supervision.

Responsible to day to day photo lab operation and base customer service.

Maintain historical photographic database for upper echelon celebratory and commencenment activities.

Liase with POA and MWR for base operations and monthly morale functions to include videography and still documentation imagery.

Provided personnel for airborne operations in realtime environment.

Deployed to Bosnia and provided intel imagery for military intelligence command to include Quick Reaction Teams.

Provided manual processed still photo's for senior Non Commissioned Officers for DA promotion board.

Associate of Applied Science Mar 1991 College of the Airforce Denver, CO

Currently in school Strayer University pursuing a Bachelor Degree in Healthcare Administration  56 semester till completion ( 6-2020)

NOVA 24 semester hours  Science

University Maryland Overseas  46 semester

Pierce College 16 semester hours

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Resume Details

This is a real resume for a Director of Operations in Upper Marlboro, Maryland with experience working for such companies as Falon Sourcing Solutions, United States Postal Service, United States Army. This is one of the hundreds of Director of Operations resumes available on our site for free. Use these resumes as templates to get help creating the best Director of Operations resume.

Previous Companies:

  • Falon Sourcing Solutions
  • United States Postal Service
  • United States Army

Previous Job Positions:

  • Director Of Operations


  • College of the Airforce

Level of Education:

  • Associate of Applied Science

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