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Clapps Convalescent Nursing Home - Director of Operations Resume Example

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Jonathan Evans
XXXX XXXXXXX XXXXX , Asheboro , NC 27205 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Seasoned healthcare professional with more than 25 years of experience in fast-paced healthcare environment. Excellent communication and customer service skills. Track record of achieving exceptional results in quality care and team building skills.

Skills
  • Sales and Marketing
  • Customer Service
  • Administration and Management
  • Team Building
Experience
Director of Operations 10/2007 to Present
Clapp's Convalescent Nursing Home Asheboro, NC
Oversee day to day operations. Collaborate with all departments managers daily to ensure excellent quality of care and  customer service. Assist all staff in problem solving to maintain a positive and productive work environment.
Executive Director 09/2004 to 10/2007
Clapp's Mountain Top Living Residential Apartments Asheboro, NC
Directed day to day operations of the residential apartments. Hired and supervised all departments. Coordinated  sales and marketing to achieve and maintain census goals.
Director of Marketing and Business Development 01/2000 to 09/2004
Choice Health Management Asheboro, NC
Hired and supervised all of the marketing and admission directors within the regions. Worked with facility marketing, admission directors and administrators to create and implement marketing plans to ensure a smooth admission process. Increased facility referrals from the medical, professional and general community.
Director of Admission/Marketing 01/1990 to 06/1998
Brian Center Asheboro, NC
Managed the facility inquiry and admission process. Coordinated and implemented effective sales and marketing programs as well as managed tours, personal visits and assessments. Developed and maintained positive relationships with all referral sources. Supervised admission assistant to ensure a smooth admission process for patients and family members. 
Activity Coordinator 05/1986 to 01/1990
Brian Center Asheboro, NC
Planned and implemented daily activities to enhance the lives of the residents within the facility focusing on leisure, entertainment and socialization.
Education
Healthcare Management Randolph Community College - Asheboro, NC
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Resume Details

This is a real resume for a Director of Operations in Asheboro, North Carolina with experience working for such companies as Clapps Convalescent Nursing Home, Clapps Mountain Top Living Residential Apartments, Choice Health Management. This is one of the hundreds of Director of Operations resumes available on our site for free. Use these resumes as templates to get help creating the best Director of Operations resume.

Previous Companies:

  • Clapps Convalescent Nursing Home
  • Clapps Mountain Top Living Residential Apartments
  • Choice Health Management

Previous Job Positions:

  • Director of Operations
  • Executive Director
  • Director of Marketing and Business Development
  • Director of Admission
  • Marketing

Schools:

  • Randolph Community College

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