UCC Management - Director of Leasing Resume Example

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Layla Ross
XXXX XXXXXXXX XXXXX, Ann Arbor, MI 48108
Home: XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic real estate manager with a solid history of achievement in landlord/tenant relations.  Areas of expertise include administrative management, sales, customer service and conflict resolution.

Skills
  • Administration and Management
  • Microsoft Office/Timberline/Yardi/Entrata
  • Customer and Personal Service
  • Marketing and Sales
Experience
Director of Leasing 11/2015 to Present
UCC Management - Dearborn, MI
Responsible for leasing over 800 units with a 3% increase from the previous year.  Responsible for the over-site and management of 8 leasing agents at two separate facilities, guaranteeing that all aspects of the leasing process are being completed successfully.  Assisting the marketing department in maximizing our exposure to potential customers. 
Office/Accounts Manager and Tenant Coordinator 07/1993 to 10/2015
Campus Realty - Ann Arbor, MI
In charge of leasing and managing 150+ houses and apartments around the University of Michigan campus.  Pulled off 100% occupancy every year, with a 5%+ increase for most years. Responsible for the marketing and sales of all residential and commercial leases, accounts receivable, accounts payable, payroll and customer relations.  Responsibilities throughout the years include:
 
  • Meet with prospective tenants to show properties, explain terms of occupancy, assist prospective tenants through the lease signing process and provide information about local areas.
  • Direct collection of monthly assessments, rental fees, and deposits, along with any other miscellaneous income.
  • Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
  • Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.
  • Handle and resolve any and all tenant issues, complaints or violations.
  • Create a marketing plan each year to get the best result out of the leasing cycle.
Education
University of Michigan Dec 1992 Ann Arbor, MI
Bachelor of Arts: English Literature/Psychology

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About this resume

Director of Leasing FROM Ann Arbor , Michigan RESUME

This is a resume for a Director of Leasing in Ann Arbor, Michigan with experience working for such companies as UCC Management and Campus Realty. The grade for this resume is 0 and is one of hundreds of Director of Leasing resumes available on our site for free. Use these resumes as templates to get help creating the best Director of Leasing resume.

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School Attended
University of Michigan