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Heartland Midwest Management - Director of Human Resources Resume Example

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Alexander Wilson
XXX XXXXXXXX XXXXX , Waterloo, IA 50701
Professional Summary:

I am a seasoned office worker with more than 30 years experience in fast-paced Hotel Business and County Court House. I have excellent communication and Human Resource skills, and a  track record of achieving exceptional results as  Director of Human Resources and Accounts Payable Supervisor.


  • Customer and Personal Service are very important to me. I think that should be the number one quality in a good receptionist.
  • Clerical experience, I have over 30 years of it. From reconciling bank statements at National Bank of Waterloo in the 80's. To working my way to Director of Human Resources.
  • Social Perceptiveness is a skill that is from within and is hard to teach, I believe I have that quality from working at the Black Hawk County Courthouse.
Director of Human Resources Dec 1991Feb 2010 Heartland Midwest Management Waterloo, IA
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
  • Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
  • Identify staff vacancies and recruit, interview and select applicants.
Treasurer's clerk/cashier Oct 1988Dec 1991 Black Hawk County Waterloo, IA

  • Assist customers by providing information and resolving their complaints concerning property tax or license plate renewal.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Calculate total payments received during a time period, and reconcile this with total sales.
Associate of Arts : Business Office Clerical May 1981 Hawkeye Community College Waterloo, IA
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Resume Details

This is a real resume for a Director of Human Resources in Waterloo, Iowa with experience working for such companies as Heartland Midwest Management, Black Hawk County. This is one of the hundreds of Director of Human Resources resumes available on our site for free. Use these resumes as templates to get help creating the best Director of Human Resources resume.

Previous Companies:

  • Heartland Midwest Management
  • Black Hawk County

Previous Job Positions:

  • Director of Human Resources
  • Treasurers clerk
  • cashier


  • Hawkeye Community College

Level of Education:

  • Associate of Arts

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