Director of Health Information Management/Privacy Officer
Doctors Hospital Parkway + Tidwell -
Responsible for managing and training a staff
up to 20+ employees and oversight all HealthInformation Management Department functions
consistently exceeding department performance goals.
Served as HIPAA Privacy Officer with accountability of all
aspects of the HIPAA Privacy standards including developing policy and
procedures, preparing education materials, training
and educating all levels of the organization as well as the entire medical
staff ( >150 physicians), performing a gap analysis, coordinating compliance
audits, and chairing the Privacy/Security Committee.
Member of all Medical Staff Committees and the Medical
Executive Committee to champion education and training materials on a monthly
and quarterly basis to physician and administrative members.
Launched a Concurrent Coding Program in collaboration with
Case Management and Physician Liaisons which optimized reimbursement and
increased DRG Case Management Indexes resulting in substantial annual revenue
capture. (Millions annually.)
Instituted the creation and implementation of records management
technology solutions including Project Lead for implementation of Scanning and
Archiving software resulting in conversion of paper records to an electronic legal
record which facilitated obtaining 1.4 million in Medicaid meaningful use incentive
monies and decreased employee costs $31K annually.
Used innovative methods to obtain 100% compliance for training
all active medical staff members on performing electronic signature procedures.
Formulated relationships with “target” physicians to maintain
<$150k average="" unbilled="" report="" which="" led="" to="" a="" formal="" commendation="" by="" the="" medical="" executive="" committee.="" ="">$150k>
Initiated series of “Lunch and Learn” workshops for physicians
and/or physician office staff to influence diagnosis specific documentation
needs, which improved payment to the hospital of approximately $211k annually.
Managed workflow processes and changes affecting records
management by conducting regular assessments of the records management strategy
and operations by the leadership team, departments and customers resulting in
“exceeding standards” on Patient Customer Satisfaction Surveys for Information
Implemented a Concurrent Analysis program to assist physicians
with chart completion resulting in an average 17% delinquency rate to ensure
compliance with Joint Commission standards (required <50%). >
Partnered with Information Technology to develop a Records
Program to ensure that maintenance, preservation, imaging and destruction or
other disposition was carried out in accordance with facility policy and
Analyzed vendor and product lines, negotiated and
re-negotiated cost containment contracts to ensure department efficacy and
Prepared and maintained an annual department operating budget
of .5 million consistent with business objectives.
Director of Health Information Management
HCA/Columbia Rosewood Medical Center -
Responsible for hiring and directing a staff
of 18 + employees and management of all record processes within the facility,
department budget, and consistent delivery of record management services across
the facility. .
Assistant Director of Health Information Management
Columbia North Houston Medical Center -
Responsible for scheduling and overseeing a
staff of 12 FTEs as well as management of all record management functions, i.e.
coding, billing, physician completion, filing, retrieving, and storing.
Performed Consulting Services for a corporate
health information management department in St. Louis.
Supervisor of Health Information Management
Memorial City Medical Center -
Supervised 35 FTEs and oversight of daily operations of the health information management department.
K & G Steakhouse and Bar Manager -
Responsible for monitoring weekly sales, reviewing cash and inventory control, ordering supplies and coordinating events.
On The Go Clothing Store -
Responsible for front-line sales of retail clothing lines.
Received Salesperson of the Year and selected for Executive Sales Training program.