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CONFERENCE ASSOCIATES - Director of Computer Operations Resume Example

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Charlotte Murphy
XXXX XXXXXXXX XXXXXX , Schenectady , NY 12303 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Team-oriented programmer with 23 year background in information technology support of third-party administration of health, dental and life insurance. Core competencies include programming, trouble-shooting and report writing as well as excellent time management and customer service skills. Handles tasks with accuracy and efficiency.

Skills

* Visual FoxPro 9.0 * Microsoft SQL Server

* Pascal * Fortran

* Basic * COBOL

* MS-Word/Excel * SourceSafe

Experience
Director of Computer Operations 09/1994 to Present
CONFERENCE ASSOCIATES, INC. Albany, NY
  • Oversee the ongoing support and maintenance of all employer and group billing systems for a leading regional provider of health insurance, dental insurance and employee benefit solutions. 
     
  • Lead the development of all ad-hoc and scheduled reports and analyses focused on expanding enrollment and growing business. 
   
  • Implemented all enrollment system and reporting changes in accordance with Affordable Care Act required benefit plan changes and deadlines.   Project lead for the multi-year system conversion and implementation of SQL Server based enrollment application.
  • Provide users with technical support for computer problems.

  • Maintain and improve in-house computing environments including systems software, applications software, and all configurations.

  • Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.

  • Develop and direct software system testing and validation procedures, programming, and documentation.

Programmer/Analyst 09/1991 to 11/1994
CONFERENCE ASSOCIATES, INC. Albany, NY
  • Write, update, and maintain computer programs or software packages to manage employer group billing, broker commission calculation and transfers of subscriber and dependent data to insurance carriers. 

  • Wrote complex programs to reconcile billing data with carrier data.
  •  Developed input screens and associated database updates for all broker, group, employee and dependents and  health plan transactions.

Education
Bachelor of Arts: Computer Science Dec 1989 State University of New York - Plattsburgh, NY
Associate of Science: Mathematics/Science May 1985 Hudson Valley Community College - Troy, NY
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Resume Details

This is a real resume for a Director of Computer Operations in Schenectady, New York with experience working for such companies as Conference Associates, Inc. This is one of the hundreds of Director of Computer Operations resumes available on our site for free. Use these resumes as templates to get help creating the best Director of Computer Operations resume.

Previous Companies:

  • CONFERENCE ASSOCIATES
  • INC

Previous Job Positions:

  • Director of Computer Operations
  • Programmer
  • Analyst

Schools:

  • State University of New York
  • Hudson Valley Community College

Level of Education:

  • Bachelor of Arts
  • Associate of Science

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