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Hospice Of The Upstate - Director Of Business Development And Special Projects Resume Example

Jayden Robinson
XXXX XXXXXX XXXX, Anderson , SC 29626
Professional Summary

Accomplished and energetic hospice leader with a solid  25 year history of achievement in hospice business development, exceptional hospice quality and organizational performance management. Motivated leader with a vision for success and strong prioritization abilities. Areas of expertise include knowledge of hospice state and federal regulations, effective fiscal management, organizational process improvement and situational leadership style delivering positive work culture. 

  • Hospice Organizational Management and Administration
  • Exceptional Hospice Change Agent
  • Hospice Business Development  
  • Effective Management of Hospice Multimillion Dollar Budgets
  • Visionary with Excellent Initiative to Seek Hospice Success
  • Excellent Hospice Human Resource Skills
  • Knowledge of State, Federal and JCAHO Hospice Regulations
  • Pediatric and Adult ELNEC Instructor and EPEC Instructor
Hospice of the Upstate Anderson , SC Director of Business Development and Special Projects Mar 2014Present

Review overall organizational performance metrics and financial reports to determine regulatory liability, areas needing program improvement or cost reduction.

Direct and implement departmental policies, goals, objectives and procedures, conferring with organization leaders and staff as necessary in the following areas:

  • Hospice Admissions - Access to Care 
  • Business Development
  • Quality and Compliance
  • JCAHO 

Maintain market share in new highly competitive hospice market in current counties served.

Secure affiliation contract with large healthcare organization

which includes multiple hospitals in South Carolina and expand service area into two new additional counties in South Carolina.

Speaker at Carolina's End of Life Annual Conference, "How to Raise the Bar in Your Hospice Workforce."

Alive Hospice Nashville , TN Hospice Administrator Sep 2012Feb 2014

Direct, manage and evaluate staff of 140, three hospice inpatient units, for a total of 60 beds ADC of 400

Manage multimillion dollar budget effectively with cost containment in the following areas:

  • Elimination of an annual million dollars of contract labor within 6 months improve productivity and efficiency of current hospice staff.
  • Decrease costs of pharmacy by changing providers to bring costs inline with hospice industry and in compliance with state and federal regulations. Development and implementation of Pharmacy and Therapeutics committee.
  • Change hospice inpatient linen providers to bring costs in line with hospice industry.
  • Restructure afterhours on call and mid management for IPU's for improved costs and efficiency
Duke Homecare and Hospice Durham, NC Clinical Manager Inpatient Services Mar 2009Aug 2012

Start up of new freestanding 12 bed hospice inpatient unit in Durham NC and manage current 6 bed freestanding hospice unit in Hillsborough NC.

Manage multimillion dollar budget exceed projected budget of new hospice unit first year by $600,000.

Develop and direct Hospice Inpatient GIP program in three Duke University Hospitals.

Award- Duke University- Best Clinical Practice in Hospice Care 2012

Successful JCAHO survey with no deficiencies.

Provided cost containment in the following areas:

  • Hospice inpatient staffing by development of hospice acuity tool
  • Implementation of new pharmacy provider and implementation of Pharmacy and Therapeutics Committee decreased costs by 30%.
  • Decrease costs of linen for inpatient unit

Direct and develop complimentary therapy program consisting of Music Therapy, Reiki Therapy, Healing Touch, Pet Therapy and Aroma Therapy.

Develop short-term ventilator withdrawal program

Hospice and Pallaitve Care Charlote Region Charlotte, NC Director of Admissions Mar 2006Feb 2009

Direct activities of admission staff  and develop General Inpatient Care program in multiple hospitals in Charlotte NC

Increase access to care by improving referral process and response time.

Hospice of Palm Beach County West Palm Beach , FL Patient Care Coodinator, Business Development, Medical Educator Jun 1990Mar 2006

16 years of Employment- Staff Nurse, Charge Nurse Hospice Inpatient, Hospice Admissions Director, Business Development Representative, Patient Care Coordinator of two Inpatient Units and Hospice Medical Educator.

Change agent for organization to areas needing process Improvement or Financial Improvement 

Western Governors University Salt Lake, Ut Master of Science: RN to MSN - 1 class to BSN/ 8 classes to MSN Nov 2015 Nursing Leadership
Indian River State College Fort Pierce, FL Associate of Science: Nursing May 1982
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Resume Details

This is a real resume for a Director of Business Development and Special Projects in Anderson, South Carolina with experience working for such companies as Hospice Of The Upstate, Alive Hospice, Duke Homecare And Hospice. This is one of the hundreds of Director of Business Development and Special Projects resumes available on our site for free. Use these resumes as templates to get help creating the best Director of Business Development and Special Projects resume.

Previous Companies:

  • Hospice of the Upstate
  • Alive Hospice
  • Duke Homecare and Hospice

Previous Job Positions:

  • Director of Business Development and Special Projects
  • Hospice Administrator
  • Clinical Manager Inpatient Services
  • Director of Admissions
  • Patient Care Coodinator


  • Western Governors University
  • Indian River State College

Level of Education:

  • Master of Science
  • Associate of Science

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