Visiting Angels - Director Resume Example

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Matthew Harris
  • XXX XXXXX XX, River Ridge, LA 70123
Professional Summary

Service-oriented executive with 15 year solid history of achievement in Healthcare Management. Core competencies include the ability to Generate New Business,  Employee Relations and Customer Service as well as excellent communication and time management skills. 

  • Active Listening
  • Customer and Personal Service
  • Complex Problem Solving
  • Troubleshooting
  • Education and Training
  • Negotiation
Director/ Owner 03/2006 to Present
Visiting Angels - Harahan, LA
  • Purchased failing company after Katrina 
  • Set up and re-wrote policy & procedure
  • Review operational records and reports to project sales and determine profitability.
  • Plan and direct staffing, training, and performance evaluations to develop service programs
  • Grew company to top 8% of all 450 Visiting Angels franchises 
  • Trained RN & staff to grow and manage the company
Director of Marketing 03/2001 to 01/2006
St. Francis Villa Assisted Living - River Ridge, LA
  • Identify or monitor current and potential customers, using business intelligence tools.
  • Assist elderly clients in the decision making process of giving up their homes to move into Assisted Living
  • Consult with family members regarding senior living options available in the community/ tour them in the facility
  • Discuss senior medical resources available with family members and elderly residents
  • Responsible for maintaining waiting list for apartments in the facility, keeping building at full occupancy 100% at all times.
Trainer / Sales Representative 01/1997 to 01/2001
Success Trainers - Atlanta, GA
  • Provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  • Confer with management and conduct surveys to identify training needs based on interview processes, changes, and other factors.
  • Train instructors and supervisors in techniques and skills for training and dealing with employees.
  • Confer with potential customers regarding training needs and advise customers on types of training sessions to purchase.
Sales Manager 06/1991 to 06/1996
CSI, Inc. - Atlanta, GA
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Determine price schedules and discount rates.
  • Confer with potential customers regarding equipment needs and advise customers on types of training courses to purchase.
  • Review operational records and reports to project sales and determine profitability.
  • Monitor customer preferences to determine focus of sales efforts.
  • Resolve customer complaints regarding sales and service.
Stockbroker 06/1986 to 04/1989
EF Hutton - New Orleans, LA
  • Develop financial plans based on analysis of clients' financial status, and discuss financial options with clients.
  • Explain stock market terms or trading practices to clients.
  • Analyze market conditions to determine optimum times to execute securities transactions.
  • Conduct seminars on investing in stocks, securities and options
-: Psychology, 1991 Oglethorpe University - Atlanta, GA
High School Diploma: 1976 Ecole Classique School - New Orleans, LA
-: Psychology, The University of New Orleans - New Orleans, LA
-: Nursing, East Tennessee State University Medical Center - Johnson City, TN
2 years of Nursing curriculum , 1978-79.
Treasurer of the Student Nursing Association

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About this resume

Director FROM River Ridge , Louisiana RESUME

This is a resume for a Director in River Ridge, Louisiana with experience working for such companies as Visiting Angels and St Francis Villa Assisted Living. The grade for this resume is 0 and is one of hundreds of Director resumes available on our site for free. Use these resumes as templates to get help creating the best Director resume.

School Attended
Oglethorpe University