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Dla Tv Amrica M³vil Sab De Cv - Director Resume Example

Zoe Jenkins
Forward-thinking Senior Human Resources Business Partner with strong experience in Employee Relations, Legal Compliance, HR Policy Process Implementation & Improvement, Training & Development and Best Practices and a passion for organizational and talent efficiency. Critical thinker with proven leadership abilities and experience in collaborating with senior management partners and employees.
Director, Human Resources & Talent Management Jul 2013Present DLA TV América Móvil S.A.B. de C.V Miami, FL Responsible for creating and deploying overall Human Resources strategies and programs to strengthen organizational capabilities.
  • Under the direction of the Senior Vice President of People & Culture, develop, implement and drive all Human Resources initiatives for the company; work directly with all levels of leadership, representing all lines of business, to help ensure consistent integration and application of all human resources programs, processes and systems into the business 
  • Partner with senior executives and business leaders using organization perspectives and methods to execute business strategies and solutions
  • Develop and implement HR and Talent Management agenda to focus on policies and procedures, engagement & retention, succession planning, talent acquisition, leadership development, performance management and compensation 
  • Serve as Lead internal consultant and counsel to business partners to by provide advice and counsel in resolving conflicts and providing oversight and direction in the investigation of all internal complaints including discrimination, and harassment; provide recommendations to managers/leaders in the effective use of corrective action and policy interpretations, EEO, FMLA, FLSA, etc.; provide direction to HR staff concerning all ER matters
  • Partner closely with Executive Management Team  to implement HR strategies to respond to changing business needs i.e., Restructures,  RIFs, Mergers/Acquisitions  - Organizational Design & Structure, Succession Planning
  • Provide high-level consultation and support to  develop strategies for Talent Acquisition
  • Train and consult to business lines to implement leadership development processes and program elements in support of talent management.
  • Review and authorize all disciplinary actions, performance appraisals, development plans.
  • Assess and drive critical process enhancements and quality improvements to existing Human Resources initiatives to meet the needs of the business.
  • Manage organization's employment immigration program
  • Responsible for managing  company compliance with federal and state regulations concerning employment across multi-states, including California and Washington
  • Project Manager for companywide Hogan Leadership Development/Succession Planning initiative
Senior HR Business Partner Jan 2013Jul 2013 Office Depot, Headquarters Boca Raton, FL Senior Human Resources Business Partner for Global retail supplier of office products and services with $11 Billion in annual revenue and 39,000 associates. Senior Partner for Corporate HQ and US Field with client base of 400 – 700 associates for Retail, Real Estate and Copy & Print Depot business units.      
  • Provided strategic and operational management support for organizational effectiveness, change management and strategic human resources planning and design.
  • Served as the primary Employee Relations Consultant a
  • Developed and administered programs, procedures and guidelines to help align the workforce with the strategic goals of the company. 
  • Reviewed and authorized all disciplinary actions, performance appraisals, development plans.
  • Manage and direct recruiting function
  • Served as talent management and succession planning consultant for client area; utilized Lominger Competency framework 
  • Served as compensation partner for client area to include compensation planning and proposals, annual merit proposals, etc. 
  • Assisted in the coordination of all aspects pertaining to organizational restructures, RIFs, mergers/acquisitions, etc.  
Consultant Aug 2012Dec 2012 Comcast Cable /Manpower Group
  • Responsible for driving all aspects of the talent relationship management process for exempt and non-exempt candidates with MGS's clients specific to lines of business.
Senior Manager of Employee Relations & Talent Acquisition May 2005Aug 2012 Benefitmall (previously CompuPay, Inc.) Miramar, Florida Senior Human Resources Business Partner to senior leadership and corporate wide business units with nationwide responsibility, including, but not limited to employee relations, talent  acquisition, management training and development, coaching and counseling, investigating and resolving all employee relations matters and creating and maintaining all company policy/procedures. Strategic partner to all business units to assist in achieving and exceeding organizational goals and objectives. Nationwide responsibility providing strategic and management direction in the development of initiatives related to talent acquisition for the organization.
  • Partnered closely with Senior Management Team to implement HR strategies to respond to changing business needs i.e. Workforce Planning,  Restructures,  RIFs, Mergers/Acquisitions 
  • Served as the internal consultant to business partners and employees by providing advice and counsel in resolving conflicts and providing oversight and direction in the investigation of all internal complaints including discrimination, and harassment Provide recommendations to managers/leaders in the effective use of corrective action and policy interpretations, EEO, FMLA, FLSA, etc. 
  • Investigated a wide variety of complex and sensitive cases, including allegations of discrimination complaints of harassment, and EEO issues 
  • Reviewed and authorized disciplinary actions, performance management, development plans
  • Provided strategic leadership and direction for Talent Acquisition team for full-cycle recruitment and placement of exempt and non-exempt positions at all levels, across the US
  • Significantly restructured organizational recruiting model to attract and hire better talent, with a heavy focus on analysis, planning and implementation to increase candidate pipeline and hire ratio. 
  • Reduced the use of search firms by 95% through restructure of the internal Talent Acquisition team
  • Collaborated with senior business unit leaders and HR business partners to determine workforce planning,
  • Owner of pre-employment assessment selection, process and benchmarking to evaluate cognitive abilities and work style indicators 
  • Manage full Talent Acquisition annual budget; oversee and maintain budgets and budgeting reporting for  designated business unit and partner with Finance for monthly, quarterly and annual budget maintenance
  • Responsible for Recruiting Social Media Strategy for organization; designed program to address passive candidate reach through various social media outlets
  • Developed and lead employment branding initiatives for the organization 
  • Oversee and maintain all reporting metrics and budgets for Talent Acquisition including company turnover reporting and analysis 
  • Overhauled organizational job description process and implementation for compliance and performance appraisal process 
  • Designed and delivered ongoing recruitment training for  business unit hiring managers to better qualify hires and establish Best Practices  
  • Key partner in creating Sales Minimum Performance Guidelines.  These guidelines address monthly sales quotas and performance; partner closely with Senior Vice President of Sales and all Area Sales Directors.
  • Responsible for the reporting of companywide hire/turnover metrics, dashboards and  recruiting recommendations 
  • Conducted New Manager Assimilations for newly hired managers. 
  • Responsible for implementing and spearheading proactive recruitment practices, source capabilities, reporting key recruitment and business metrics, and identify performance efficiencies to design and drive the recruiting strategy  
Employment Branding Account Executive Jan 2005May 2005 BERNARD HODES Ft. Lauderdale, FL
  • Managed client base in the development of client recruitment and branding strategies and solutions, including preparing media plans, conducting primary/secondary research on markets and media, negotiating media contracts.
  • Developed and executed successful client recruitment strategies.
  • Served as direct liaison between client and media vendors.
  • Developed media campaigns and negotiated media buying on behalf of Bernard Hodes clients.
Client Recruitment Project Lead & Recruiter Consultant Jan 2004Jan 2005 ADP TotalSource Ft. Lauderdale, FL
  • Contract position piloting newly developed ADP Client Recruitment service offering which grew to a $2M annual revenue stream for ADP TotalSource.
  • Assisted in the design, piloting and launch of organizations client recruitment solution.
  • Conducted client needs analyses.
  • Established initial recruitment vendor contracts.
Business Administration Florida A&M University Tallahassee, Florida
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Resume Details

This is a real resume for a Director in Tampa, Florida with experience working for such companies as Dla Tv Amrica M³vil Sab De Cv, Office Depot, Headquarters. This is one of the hundreds of Director resumes available on our site for free. Use these resumes as templates to get help creating the best Director resume.

Previous Companies:

  • DLA TV Amrica M³vil SAB de CV
  • Office Depot
  • Headquarters

Previous Job Positions:

  • Director
  • Human Resources & Talent Management
  • Senior HR Business Partner
  • Consultant
  • Senior Manager of Employee Relations & Talent Acquisition


  • Florida A&M University

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