Ken Crest - Direct Support Professional Resume Example

Greet customers to ascertain what each customer wanted or needed.

Described product to customers and accurately explained details and care of merchandise.

• Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
• Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
• Take food orders and relay orders to kitchens or serving counters so they can be filled.

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.