Search Resume Examples

Alpha Life Improvement - Direct Support Professional Resume Example

Customize this Resume
Rsndhoa Oteu
Professional Summary
  • Service-oriented Phlebotomist with  2 year background in plasma collection environment. Core competencies include active listening, customer service and monitoring as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
  • Certified Nurse Aide and Medication Aide with expert knowledge of medical terminology and HIPPA compliance. helpful and warm with established career working in Assisted Living and Alzheimer settings. Support quality patient care and education.
  • Responsible Specimen Processor proficient in specimen Processing and Specimen Accessioning. Passionate and motivated, with a drive for excellence. one year combined in Reference Laboratory and Hospital Laboratory positions.
  • Service-oriented Customer Service with 10 year background in Healthcare. Core competencies include electronic medical records, process management and care management as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
  • Customer and Personal Service
  • Active Listening
  • Critical Thinking
  • Monitoring
  • Reading Comprehension
  • Time Management
  • Active Learning
  • Troubleshooting
  • Medical terminology
  • Healthcare experience
  • Detailed oriented
  • Good communication and writing skills
  • Clerical
  • Production and Processing
  • Science
  • Biology
DIrect Support Professional Sep 2017Current Alpha Life Improvement La Vista, NE
  • Complete forms in accordance with company procedures.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Worked to improve, enrich and respect the lives of individuals with developmental, physical, and mental disabilities.
  • Developed and implemented behavioral management care plans Maintained accurate case management reports.
  • Developed and implemented plans for individuals to achieve greater independence, their daily goals, and community integration.
  • Supervised individuals with their Activities of daily life.
  • Administered daily medications.
  • Assisted with day-by-day operations of the residence accordance with regulatory requirements, agency policy and quality program standards.
Specimen Processor Mar 2018Oct 2018 CHI Health - Creighton University Medical Center - Bergan Mercy Omaha, NE
  • Proficiently and efficiently checked patient's demographic data including but not limited to patient's name, date of birth, date and time of entry in specimens received against ordered requisition form and printed barcode labels. 
  • Accurately labeled, sorted, racked, and stored specimens specific for each test requirements.
  • Aliquoted, separated and processed specimens according to laboratory protocol and test requirements which includes serum, plasma, whole blood, urine, bacterial and viral swabs, stool samples, organs, and sputum.
  • Responsible for promptly changing and notifying data entry personnel for any errors in patient's demographic data, missed test, missing labels and missing specimens.
  • Delivered specimens in a timely manner to technical area to meet standard turn around time per laboratory protocol and test requirements.
  • Prioritized and processed STAT specimens accordingly within the specified time frame.
  • Responded to a high volume of inbound calls from doctors, nurses, clinics, and outside labs.
Specimen Processor Oct 2017Mar 2018 CHI Core Lab Omaha, NE
  • Answered inbound phone calls, located lab tests for doctors, nurses, clinics, and reference labs.
  • Processed lab tests, ordered specimens to be picked up and faxed lab tests
  • Filed lab supply orders, verified lab tests and filed required documents for patients.
  • Obtained specimen samples and deliver them to laboratory for analysis.
  • Processed, collected and submitted various types of specimens, including urine, blood, tissue, stool, and body fluids.
  • Set up, maintain, calibrate, clean, and test sterility of medical laboratory equipment.
  • Prepare standard volumetric solutions or reagents to be combined with samples, following standardized formulas or experimental procedures.
CNA / CMA Nov 2015Aug 2017 Esprit Whispering Ridge Omaha, NE
  • Dispensed medications prescribed by Physicians or Healthcare Practitioners and provide information to patients about medications and the usage guidelines.
  • Observed and record patients' progress, attitudes, and behaviors with regards to HIPPA compliance in medical records, reports changes in client condition to superiors.
  • Cared for individuals or families during periods of incapacitation, maintaining safety, and personal care needs, while help in adjusting to new lifestyle.
  • Disposed of blood, urine and other bio-hazard fluids, after obtaining testing specimens as enforced OSHA laws, standards or policies.
  • Understood nonverbal communication with Alzheimer's patients to provide them with comfort, encouragement, or positive reinforcement.
  • Received deliveries from pharmacy, check deliveries against orders and verify accuracy.
  • Preformed clerical duties, such as data entry, web orders, answering phones and filing.
  • Provided direct quality care to patients including daily monitoring, recording, evaluating residents,handling emergency situations as per policy with dignity and care while ensuring physical needs of a patient.
Phlebotomist May 2014Jan 2016 CSL Plasma Omaha, NE
    • Prepare donors for plasmapheresis process.
    • Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
    • Responds to and assist with donor reactions in accordance with SOP.
    • Set-up, disconnects, and operates the automated plasmapheresis machine, including troubleshooting and daily, weekly and monthly maintenance of equipment.
    • Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies.
    • Monitor blood or plasma donors during and after procedures to ensure health, safety, and comfort.
    • Calibrate or maintain machines, such as those used for plasma collection.
Certificate : Sterile Processing Oct 2017 Nebraska Methodist College Omaha, NE
  • GPA 3.7
Certificate Jun 2017 Quality Career Pathways Omaha, NE
  • GPA 3.7
Diploma : Healthcare Information Systems Jun 2006 Houston Community College Houston, TX
  • GPA 3.6
High School Diploma Jun 1991 Albany High School Albany, GA
  • GPA 3.2

Nevada Laboratory Assistance License #5773AO-2
National Healthcareer Association (NHA) Certification (CPT) #X4P5S5F8

Love this resume? Customize this Resume

Resume Details

This is a real resume for a Direct Support Professional in Omaha, Nebraska with experience working for such companies as Alpha Life Improvement, Chi Health Creighton University Medical Center Bergan Mercy, Chi Core Lab. This is one of the hundreds of Direct Support Professional resumes available on our site for free. Use these resumes as templates to get help creating the best Direct Support Professional resume.

Previous Companies:

  • Alpha Life Improvement
  • CHI Health Creighton University Medical Center Bergan Mercy
  • CHI Core Lab

Previous Job Positions:

  • Direct Support Professional
  • Specimen Processor
  • CNA
  • CMA
  • Phlebotomist


  • Nebraska Methodist College
  • Quality Career Pathways
  • Houston Community College
  • Albany High School

Level of Education:

  • Certificate
  • Diploma
  • High School Diploma

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More


Deweyville, Texas

Companies Worked For:

Harbor Hospice, Lake Area Medical Center, Healthso...

Pizza Cook

Wheatfield, Indiana

Companies Worked For:

Lowells Pizza House, StAnthonys Hospital, Fidelity...

Personal Care Aide

Graham, North Carolina

Companies Worked For:

Somerset Community Hospital, ACRP Alternative Comm...

Charge Nurse

Greenfield, Missouri

Companies Worked For:

Good Shepherd Nursing Home, Cox Health

Rn Nurse Manager

Bismarck, North Dakota

Companies Worked For:

Sunset Drive a Prospera Community, Missouri Slope...

Emergency Medical Te...

Jamaica, New York

Companies Worked For:

Citywide Ambulance, perferred home health care, At...

Lead Phlebotomist

Montague, Michigan

Companies Worked For:

Mercy Health Urgent Care Ludington, Mercy Health...

Call Center Rep

Dallas, Texas

Companies Worked For:

LYNX Services a Solera Company State Farm, TELVIS...

Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!