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Arizona Counseling Treatment Services - Direct Support Resume Example

Aria Barnes
XXXX XXX XXXX, Somerton, AZ 85350
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary

Bi-lingual customer service, experience for 8years. Friendly and enthusiastic. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • English Language
  • Social Perceptiveness
  • Active Listening
  • Monitoring
  • Speaking
  • Education and Training
  • Coordination
  • Critical Thinking
  • Reading Comprehension
  • Active Learning
  • Writing
  • Negotiation
  • Time Management
  • Instructing
  • Learning Strategies
  • Computers and Electronics
  • Personnel and Human Resources
  • Operation Monitoring
  • Foreign Language
  • Telecommunications
Experience
Direct Support/ Behavioral Health Feb 2013Present Arizona Counseling Treatment Services San Luis, AZ
  • Participate in case conferences or staff meetings.
  • Interview clients, review records, and confer with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program.
  • Plan or implement follow-up or aftercare programs for clients to be discharged from treatment programs.
  • Attend training sessions to increase knowledge and skills.
  • Modify treatment plans to comply with changes in client status.
Program Coordinator Mar 2011Feb 2013 Child Developent Specialist Yuma, AZ
  • Initiate, facilitate, and moderate classroom discussions.
  • Prepare course materials such as syllabi, homework assignments, and handouts.
  • Maintain regularly scheduled office hours to advise and assist students.
  • Plan, evaluate, and revise curricula, course content, course materials, and methods of instruction.
Customer Services Mar 2010Mar 2011 GCS Communications Yuma, AZ
sales repensentative Feb 2009Nov 2009 NCO Communications Yuma, AZ
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Solicit sales of new or additional services or products.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Collection Specialist / Customer Service Feb 2007Feb 2009 ACT Call Center San Luis , AZ
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Receive payments and post amounts paid to customer accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
  • Negotiate credit extensions when necessary.
Education
NCA Certified Dec 2013 Regional Center For Border Health Yuma, Az
High School Diploma Feb 2010 Belford High School Yuma , Az
Languages

Spanish, level of proficiency: conversational

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Resume Details

This is a real resume for a Direct Support in Somerton, Arizona with experience working for such companies as Arizona Counseling Treatment Services, Child Developent Specialist, Gcs Communications. This is one of the hundreds of Direct Support resumes available on our site for free. Use these resumes as templates to get help creating the best Direct Support resume.

Previous Companies:

  • Arizona Counseling Treatment Services
  • Child Developent Specialist
  • GCS Communications

Previous Job Positions:

  • Direct Support
  • Behavioral Health
  • Program Coordinator
  • Customer Services
  • sales repensentative

Schools:

  • Regional Center For Border Health
  • Belford High School

Level of Education:

  • NCA Certified
  • High School Diploma

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