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Bluelight Inc - Direct Caregiver Resume Example

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XXXXX XXXXXXXXX XXXX, Detroit, MI 48219
XXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXXXX
Aria Barnes
Summary
Patient and empathetic employee with extensive background in conflict resolution and customer care. Desires a Customer service representative role. Qualified Rep with 3 years experience with customer service and call center environments. Personable and professional under pressure. Great computer skills and telephone etiquette.  Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
Skills

  • Effective problem solver
  • Customer-focused       
  • Exceptional telephone etiquette        
  • Skilled in small call center operations       
  • Exceptional communication skills               
  • MS Windows proficient        
  • Quick learner 
Experience
Bluelight Inc Canton, MI Direct Caregiver Sep 2011Mar 2014
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Cooked appetizing and satisfying meals and snacks.
  • Scheduled and accompanied clients to medical appointments.
  • Maintained a clean, healthy and safe environment.
  • Assisted with patient transfer and ambulation.
  • Obtained household supplies and ran daily errands.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Maintained sanitary residents' and program rooms.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Helped residents programming goals and increase their independence.
Livernois &Lodge Furniture Store Detroit, MI Customer Service Representative Jan 2009Aug 2011
  • Answered an average of 35-50 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Politely assisted customers in person and via telephone.
  • Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Kidz Zone Inkster, MI Daycare Provider Dec 2006Dec 2008
  • Encouraged good behaviors using the positive reinforcement method.
  • Established a safe play environment for the children.
  • Instructed children on proper health and personal habits.
  • Organized and engaged in recreational activities such as games and puzzles.
  • Dressed infants and toddlers and changed their diapers.
  • Communicated openly with children's parents about daily activities and behaviors.
  • Meticulously sanitized toys and play equipment.
  • Encouraged children to be understanding of and patient with others.
  • Made nutritious breakfasts, lunches, dinners and snacks for the children.
  • Administered medications and kept appropriate records.
  • Engaged with children on an individual basis in a pleasant manner.
Big Boy's Restaurant Livonia, MI Server Jun 2003Nov 2004
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Set dining tables according to type of event and service standards.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
  • Received frequent customer compliments for going above and beyond normal duties.
Education
Bishop Borgess Redford, MI High School Diploma May 2004
Baker College Allen Park, MI
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Resume Details

This is a real resume for a Direct Caregiver in Detroit, Michigan with experience working for such companies as Bluelight Inc, Livernois &lodge Furniture Store, Kidz Zone. This is one of the hundreds of Direct Caregiver resumes available on our site for free. Use these resumes as templates to get help creating the best Direct Caregiver resume.

Previous Companies:

  • Bluelight Inc
  • Livernois &Lodge Furniture Store
  • Kidz Zone

Previous Job Positions:

  • Direct Caregiver
  • Customer Service Representative
  • Daycare Provider
  • Server

Schools:

  • Bishop Borgess
  • Baker College

Level of Education:

  • High School Diploma

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