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Epsco - Direct Care Tech Resume Example

Benjamin Taylor
XXX XXXXXXXXXX XX, Phil Campbell, AL 35581
Professional Summary:

Friendly and enthusiastic customer service worker with over five  years of specialization in restaurant and working with the public. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

  • Active Listening
  • Critical Thinking
  • Active Learning
  • Customer and Personal Service
  • Time Management
  • Monitoring
Direct Care Tech Nov 2013Mar 2014 Epsco/ Scope 310 Florence , Al
  • Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
  • Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
  • Establish and enforce rules for behavior and procedures for maintaining order among students.
  • Teach socially acceptable behavior, employing techniques such as behavior modification or positive reinforcement.
  • Teach students personal development skills, such as goal setting, independence, or self-advocacy.
  • Teach basic skills, such as color, shape, number and letter recognition, personal hygiene, or social skills, to preschool students with special needs.
team trainer Jun 2013Nov 2013 Taco Bell Florence, Al
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
  • Accept payment from customers, and make change as necessary.
  • Clean and organize eating, service, and kitchen areas.
  • Notify kitchen personnel of shortages or special orders.
  • Communicate with customers regarding orders, comments, and complaints.
  • Perform personnel activities such as supervising and training employees.
Quality Assurance / Debone Jun 2012Jun 2013 Pilgrims Pride Russelville, Al
  • Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples.
  • Receive and inspect raw materials.
  • Identify quality problems and recommend solutions.
  • Use knives, cleavers, meat saws, bandsaws, or other equipment to perform meat cutting and trimming.
  • Clean, trim, slice, and section carcasses for future processing.
  • Cut and trim meat to prepare for packing.
  • Remove parts, such as skin, feathers, scales or bones, from carcass.
  • Inspect meat products for defects, bruises or blemishes and remove them along with any excess fat.
Breakfast Supervisor Aug 2011Apr 2012 Krystals Florence, Al
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Compile and balance cash receipts at the end of the day or shift.
  • Perform various financial activities such as cash handling, deposit preparation, and payroll.
  • Supervise and participate in kitchen and dining area cleaning activities.
  • Resolve customer complaints regarding food service.
  • Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
  • Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
  • Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
Shift Supervisor Nov 2008Jul 2011 KFC Winter Haven, Fl
  • Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
  • Perform food preparation and serving duties.
  • Record production, operational, and personnel data on specified forms.
  • Develop equipment maintenance schedules and arrange for repairs.
  • Monitor compliance with health and fire regulations regarding food preparation and serving.
  • Count money and make bank deposits.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
GED : GED Mar 1993 West Area Adult School Lakeland, Fl
IT Keiser University Lakeland, Fl My gpa average when I left was a 3.2. I left in 2011 due to father-in-law had a stroke in his brain stem. I now have transferred to UNA and have picked up but changed major to Criminal Justice. I begin UNA in Fall of 2014.
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Resume Details

This is a real resume for a Direct Care Tech in Phil Campbell, Alabama with experience working for such companies as Epsco, Scope 310, Taco Bell. This is one of the hundreds of Direct Care Tech resumes available on our site for free. Use these resumes as templates to get help creating the best Direct Care Tech resume.

Previous Companies:

  • Epsco
  • Scope 310
  • Taco Bell

Previous Job Positions:

  • Direct Care Tech
  • team trainer
  • Quality Assurance
  • Debone
  • Breakfast Supervisor


  • West Area Adult School
  • Keiser University

Level of Education:

  • GED

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