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At&t - Digital Technician Resume Example

Jaxon Turner
XXXX XXXXXXXX XXXXX, Florence, SC 29505
XXXXXXXXXXXXXXXX
Ph: XXXXX XXXXXXXX
Professional Summary

Accomplished and energetic AT&T employee with a solid history of achievement in every position held with the company. Motivated leader with strong organizational and prioritization abilities. 

Skills
  • Complex Problem Solving
  • Time Management
  • Active Learning
  • Instructing
  • Technology Design
  • Highly Motivated and Results-Oriented Professional
Experience
AT&T Florence, SC Digital Technician Jul 2010Present
  • Installation and maintenance of design circuits, using standard test equipment, and analyze results to evaluate performance and determine need for adjustment.
  • Maintain E911 dispatchers customer equipment, including coordinating software upgrades with vendors as well as replace or repair hardware.
  • Maintain PICS inventory for technician bins as well as supervisor bin, including working with staff for PIC limits and excess.
AT&T Jacksonville, FL Testing Technician Apr 2006Jun 2010
  • Test and isolate maintenance troubles on designed circuits, using remote test application such as INTAS,  broadband switch, central office 5E and DMS100 switches.
  • Coordinate with I&M forces for resolutions to troubles found on the network.
  • Worked on the Chronics Team to isolate and clear repeat troubles for Tline circuits.
AT&T (BellSouth) Orange Park, FL Service Representative Mar 2002Apr 2006
  • Worked with CLEC's on clarified purchase order requests for new non designed and designed services.
  • Manually wrote circuit and porting service orders in web based and DOS based systems.
  • Worked on the Escalation desk, reviewing disputing CLEC requests.
  • Trained new UNE representatives on service order writing and porting processes. 
  • Worked with staff as Learning Leader to correct and or implement new guidelines to the existing the CLEC's guidelines for purchase order criteria. 
AT&T (BellSouth) Jacksonville, FL Customer Service - Sales Jun 1999Mar 2002
  • Assisted residential customers in ordering new phone service including pagers and cell phones, using web based applications.
  • Assigned to the support desk which by using DOS based systems, cleared errors and or manually entered the service orders for phone services.
Education
Wolfson Senior High School High School Diploma Jun 1997
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Resume Details

This is a real resume for a Digital Technician in Florence, South Carolina with experience working for such companies as At&t, At&t Bellsouth. This is one of the hundreds of Digital Technician resumes available on our site for free. Use these resumes as templates to get help creating the best Digital Technician resume.

Previous Companies:

  • AT&T
  • AT&T BellSouth

Previous Job Positions:

  • Digital Technician
  • Testing Technician
  • Service Representative
  • Customer Service Sales

Schools:

  • Wolfson Senior High School

Level of Education:

  • High School Diploma

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