HealthPartners - Diamond Depression Care Manager Resume Example

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Mia Cook
XXXX XXXX XXXXX, Stillwater, MN 55082
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Ph: XXXXXXXXXXXX
Professional Summary

Seasoned Certified Medical Assistant (AAMA) with 20 years experience in providing exceptional patient centered care. Strong clinical abilities.  Recognized as compassionate, dedicated, responsible, reliable, outgoing and a motivated team player who promotes company's core mission, vision and values.  Excellent communication skills at all levels, internally and externally. 

Skills

Trained in Motivational Interviewing.  Knowledgeable in Electronic Medical Records and documentation.

Resourceful and patient oriented. Strong organizational and prioritization abilities.

Active listener with excellent communications skills, both written and oral. Trained in various clinical and administrative duties.

Maintains HIPPA and OSHA standards. Productive under pressure.

Experience
Diamond Depression Care Manager Dec 2008Dec 2014 HealthPartners Arden Hills, Maplewood and White Bear Lake, MN

Assisted in the design, development and implementation of the DIAMOND program

Conducted initial visit including detailed depression history and education about the nature of depression and expectations of treatment.

Consulted with patient, primary care provider and psychiatrist about treatment options and preferences then coordinated initiation of the treatment plan.

Monitored patient closely, in person and over the phone, for changes in severity of symptoms and medication side effects, educated patients regarding same.  Encouraged treatment adherence.

Utilized behavioral activation techniques with patients as an adjunct to other treatments.

Participated in regular caseload supervision with psychiatrist, focusing on patients not adequately improved within a specific timeframe.

Coordinated and facilitated communication between patient, primary care physician and psychiatrist: provided recommendations for change in treatment.

Documented all encounters according to organizational policies and procedures; monitored outcome measures.

Facilitated treatment referrals.

Assisted patient with locating helpful and necessary community resources.

Completed relapse prevention plan with patients who were in remission.

Followed up with patients at 6 and 12 months





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Certified Medical Assistant Jan 2007Dec 2008 On Assignment Health Care Services St. Paul, Mn

Contract employee.

Provided health care services to internal medicine, OB/GYN and family practice clinics in the Minneapolis and St. Paul areas

Conducted administrative duties for patient files, medical records and electronic medical records, referrals, filing, scheduling, telephone prescriptions to pharmacies and telephone

Performed various clinic duties including; rooming patients, vitals, injections, EKG's,

Assisted in minor procedures, autoclaving and sterilization techniques and administration





Providers Assistant-Certified Medical Assistant Jul 2002Dec 2006 Stillwater Medical Group Stillwater, Mn

Performed various medical and administrative duties in family practice clinic.

Rooming patients,venipuncture, vitals, injections, EKG's, assisted in minor procedures, autoclaving, sterilization techniques.

Certified Medical Assistant Dec 1996Dec 2002 HealthStart, Inc. St. Paul, Mn Managed and provided care in two clinic located in alternative high schools for high risk teens and mothers, including acute care, OB/GYN and family planning.
Education
Associate of Arts: Medical Assisting Apr 1995 Lakeland Medical Dental Academy Minneapolis, Mn
Associate of Arts: Paralegal Studies Apr 1989 Inver Hills Community College Inver Grove Heights, Mn
Bachelor of Arts: Psychology Apr 1983 University of Minnesota Minneapolis, Mn

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About this resume

Diamond Depression Care Manager FROM Stillwater , Minnesota RESUME

This is a resume for a Diamond Depression Care Manager in Stillwater, Minnesota with experience working for such companies as HealthPartners and On Assignment Health Care Services. The grade for this resume is 0 and is one of hundreds of Diamond Depression Care Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Diamond Depression Care Manager resume.

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School Attended
Lakeland Medical Dental Academy