Northern Maine General - Dht Resume Example

Luke Young

XXXX XX XXXX XXXX, Colorado Springs, CO 80909

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Ph: XXXXXXXXXXXX

Professional Summary

Accomplished and energetic with a CNA, and Mental Health community worker, with strong organizational and prioritization abilities. Areas of expertise include customer service, CNA and organization.

Skills

Active Listening
Coordination

Customer and Personal Service
Critical Thinking

Education and Training
Management of Material Resources

Judgment and Decision Making
Active Learning

Experience

Northern Maine General Eagle Lake, ME DHT, DLSS, MHSS, CRMA, MHRT-1 Jul 2013－Jun 2014

Collaborate with counselors, physicians, or nurses to plan or coordinate treatment, drawing on social work experience and patient needs.

Monitor, evaluate, and record client progress with respect to treatment goals.

Educate clients or community members about mental or physical illness, abuse, medication, or available community resources.

Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support.

Refer patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy.

Modify treatment plans according to changes in client status.

Increase social work knowledge by reviewing current literature, conducting social research, or attending seminars, training workshops, or classes.

Develop or advise on social policy or assist in community development.

Little Rascals Daycare Caribou, ME child care provider May 2010－Jun 2014

Maintain a safe play environment.

Dress children and change diapers.

Observe and monitor children's play activities.

Communicate with children's parents or guardians about daily activities, behaviors, and related issues.

Provide care for mentally disturbed, delinquent, or handicapped children.

Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.

Sanitize toys and play equipment.

Operate in-house day-care centers within businesses.

Support children's emotional and social development, encouraging understanding of others and positive self-concepts.

Assist in preparing food and serving meals and refreshments to children.

Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention.

Perform general personnel functions, such as supervision, training, and scheduling.

Instruct children in health and personal habits, such as eating, resting, and toilet habits.

Create developmentally appropriate lesson plans.

Help children with homework and school work.

Sterilize bottles and prepare formulas.

Read to children and teach them simple painting, drawing, handicrafts, and songs.

Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.

Regulate children's rest periods.

Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.

Organize and store toys and materials to ensure order in activity areas.

Organize and participate in recreational activities and outings, such as games and field trips.

Maine Veterans Home Caribou, ME CNA/Secretary Aug 2009－Oct 2012

Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.

Turn or reposition bedridden patients.

Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.

Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.

Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.

Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.

Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.

Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.

Exercise patients who are comatose, paralyzed, or have restricted mobility.

Feed patients or assist patients to eat or drink.

Supply, collect, or empty bedpans.

Communicate with patients to ascertain feelings or need for assistance or social and emotional support.

Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.

Undress, wash, and dress patients who are unable to do so for themselves.

Prepare or serve food trays.

Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination.

Record height or weight of patients.

Collect specimens, such as urine, feces, or sputum.

Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician.

Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse.

Provide information such as directions, visiting hours, or patient status information to visitors or callers.

Transport specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.

Explain medical instructions to patients or family members.

Burger King Caribou, ME Customer Service Apr 2008－Aug 2010

Accept payment from customers, and make change as necessary.

Clean and organize eating, service, and kitchen areas.

Communicate with customers regarding orders, comments, and complaints.

Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.

Relay food orders to cooks.

Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.

Collect and return dirty dishes to the kitchen for washing.

Monitor and order supplies or food items and restock as necessary to maintain inventory.

Distribute food to servers.

Wash dishes, glassware, and silverware after meals.

Serve food and beverages to guests at banquets or other social functions.

Sitel Corporation Limestone, ME CSP Oct 2008－Nov 2008

Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice.

Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.

Chapman Farms Caribou, ME Harvester worker Aug 2008－Oct 2008

Direct and monitor the work of casual and seasonal help during planting and harvesting.

Harvest fruits and vegetables by hand.

Columbia Super Market Columbia, ME Bagger, opener, closer, stocker, customer service personnel, and deli/bakery/produce May 2000－Jul 2005

Oversee activities directly related to making products or providing services.

Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.

Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.

Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

Manage the movement of goods into and out of production facilities.

Plan and direct activities such as sales promotions, coordinating with other department heads as required.

Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.

Plan store layouts or design displays.

Education

Musky School Fort Kent, ME MHRT-1: Mental Health Jun 2014 I most recently completed this certification on June 11, 2014. The course trained me on all aspects of the Mental Health field, and also on customer service. I feel that I have a strong understanding of the challenges that coincide with mental health. I have been trained on Ethics, being professional and keeping professional boundaries with the clients and co workers as well. I have worked in this field for almost a year now.

Caribou Learning Center Caribou, ME CNA: Certified Nursing Assistant Jun 2009 I started out with a passion to help people. This course only opened the window even wider for me. I did my clinical's at the Caribou Nursing Home and with in two months I got a job at the Maine Veterans Home in Caribou.

Narraguagus High School Harrington, ME High School Diploma: College Jun 2004 While I was in high school I was the average student, I was associated with the French Club, the Law Enforcement Course for 2 years,

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Crma Child Care Provider CNA Secretary Customer Service CSP