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Aquarium Of The Pacific - Development Services Coordinator Resume Example

XXXX X XXXXX XX, Los Angeles, CA 90047
XXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Elijah Anderson
Professional Summary
I am a seasoned Development Services Coordinator with more than 15 years of experience in a fast-paced work environment. I have exellent data entry and orgainzational skills and have a track record of strong customer services skills.
Skills

-Excellent at multi-tasking and organization -Knowledgeable in using Galaxy, Raiser's Edge, Microsoft Word, Microsoft Excel, and Outlook

-Able to work fast and efficient under pressure -Excellent and proficient data entry skills

-Excellent customer and personal service -Efficient time management

Experience
Development Services Coordinator Mar 1999Present Aquarium of the Pacific Long Beach, CA

May 2007 - Present
- Data entry of membership mail batches, lockbox, direct mail, city payroll deduction, and donor kiosk batches.  
-Processing of monthly recurring credit cards.
-Aquarium payroll deduction gifts.
-Major Gifts, Gala, Sea Fare, Matching Gifts, Grants, and all other Development gift entry.
-Committing of NetCommunity Batches and Processing of NetCommunity sign-up requests, profile updates, and polls.
-Gift Audit
-Pledge write-offs
-Matching Gifts phone line and email/mail verification and Matching Gifts/Employee Giving email verification.
-Data entry audits of online, guest services, and guest support center membership data entry.
-Merging of duplicate records in Raiser's Edge and Galaxy.
-Raiser's Edge actions.
-Incoming/outgoing, interoffice, po box and return mail.
-Acknowledgement and fulfilllment of all development gifts.
-Prepare conciliation for Development credit cards and credit card receipts.
-Data training and refreshers for Guest Services and Guest Support Center staff.
-Organization of Development file cabinets and supplies.
-Posting of conference room schedule
-Daily cleanup as required for data audits.
-Build queries for data cleanup.
-Stocking of breakroom and general office maintenance.
-Receiving and forwarding of office supply orders.
-'Face of Development'  - handling of all Development department phone calls, emails, and inquiries.
-Assist with Prospect Research
Guest Support Specialist Lead
July 2011 - May 2007 
-Train new employees in all Guest Support procedures and ticketing systems.
-Oversee daily operations and assist Guest Support Associates with daily tasks.
-Generate operations training manual.
-Daily operational reports.
-Uniform,warehouse, and supply inventory.
-Assist customers via phone and respond to online inquires.
-Membership reconciliation.
-Phone reservations and sell tickets.
-Incoming/outgoing mail.
-Assist Manager with all other operational duties.
Guest Services Associate
March 1999 - July 2011
-Selling of admission tickets and memberships.
-Will Call and group check-in.
-Information Desk and Member check-in.
-Costume character and birthday party host.
-Run and operate movie in theatre.
-Greet members and guests and assist with questions and concerns.

Snack Bar Supervisor May 1996Mar 1999 Golf-N-Stuff Norwalk, CA -Supervise team of 3-5 associates.
-Train new employees.
-Birthday party hostess.
-Organizing and supervising birthday parties.
-Oversee arcade and arcade attendants.
-Reconciling cash register.
Group Leader Jun 1998Aug 1998 St. Anthony's Catholic School El Segundo, CA -Assist Kindergarten teacher.
-Create and organize arts and crafts activities.
-Chaperon field trips.
-Supervise children on playground and during feedings.
-All other duties assigned by Director of Summer Camp.
Education
Bachelor of Arts: Sociology May 2004 CSU Dominguez Hills Carson, CA Minor: Theatre Performance
Associate of Arts: Paralegal Studies Aug 1998 Cerritos Community College Norwalk, CA Mediation Training Certificate, Dec 1996
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Resume Details

This is a real resume for a Development Services Coordinator in Los Angeles, California with experience working for such companies as Aquarium Of The Pacific, Golf N Stuff, St Anthonys Catholic School. This is one of the hundreds of Development Services Coordinator resumes available on our site for free. Use these resumes as templates to get help creating the best Development Services Coordinator resume.

Previous Companies:

  • Aquarium of the Pacific
  • Golf N Stuff
  • St Anthonys Catholic School

Previous Job Positions:

  • Development Services Coordinator
  • Snack Bar Supervisor
  • Group Leader

Schools:

  • CSU Dominguez Hills
  • Cerritos Community College

Level of Education:

  • Bachelor of Arts
  • Associate of Arts

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