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Chief Motel - Desk Clerk Resume Example

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Cdniaa Ksitkraa
XXX XXXX XXX XXXXXX, McCook, NE 69001
XXX XXXX XXX XXXXXX, 69001, McCook NE
XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Hard working Secretary who possesses a strong clerical background, keen customer service skills, and exceptional computer and adding machine knowledge. Operates with a positive attitude, The willingness to learn, and a motivated personality. Delivers optimal work performance with great accountability and punctuality. 
Skills
  • Clerical
  • Active Listening
  • Social Perceptiveness
  • Customer and Personal Service
  • Telecommunications
  • Critical Thinking
  • Computers and Electronics
  • Complex Problem Solving
  • Judgment and Decision Making
  • Time Management
  • Mathematics
Experience
Desk Clerk Jan 2012Current Chief Motel McCook, NE
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys and escort instructions to bellhops.
  • Issue room keys and escort instructions to bellhops.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Review accounts and charges with guests during the check out process.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
  • Deposit guests' valuables in hotel safes or safe-deposit boxes.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
  • Date-stamp, sort, and rack incoming mail and messages.
TSR Jun 2010Jan 2012 Custom Response Teleservices McCook, NE
  • Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
  • Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
  • Explain products or services and prices, and answer questions from customers.
  • Adjust sales scripts to better target the needs and interests of specific individuals.
Education
High School Diploma : College Preparation Jan 2011 McCook High School McCook, NE
Graduated Jr. High School : General studies May 2007 McCook Jr. High School McCook, NE
Studying Business Administration Mid Plains Community College McCook, NE
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Resume Details

This is a real resume for a Desk Clerk in McCook, Nebraska with experience working for such companies as Chief Motel, Custom Response Teleservices. This is one of the hundreds of Desk Clerk resumes available on our site for free. Use these resumes as templates to get help creating the best Desk Clerk resume.

Previous Companies:

  • Chief Motel
  • Custom Response Teleservices

Previous Job Positions:

  • Desk Clerk
  • TSR

Schools:

  • McCook High School
  • McCook Jr. High School
  • Mid Plains Community College

Level of Education:

  • High School Diploma
  • Graduated Jr. High School
  • Studying Business Administration

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