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Lowes Home Improvement - Dept Mgr Of Customer Service Administration Resume Example

Liam Johnson
  • XXXX XXXXXX XXXXX XXXX XXXXXXX, Mesquite, TX 75150
  • H: XXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXX
Professional Summary

Outgoing Customer Service Manager offering superb customer service proficiency and passion for exceeding sales goals. Results-oriented professional, specializing in Home and Business Improvement ProductsCustomer Service and Product Knowledge with unique ability to relate to diverse clients and close high-dollar sales.

Skills
  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Service Orientation
  • Critical Thinking
  • Sales and Marketing
  • Judgment and Decision Making
  • Monitoring
Experience
Dept. Mgr. of Customer Service Administration, 12/2015 to Present
Lowes Home Improvement Dallas, TX
Supervise, oversee, and administer the front end Lowe's Associates, to assure full function ability in best servicing our customers to assure the best possible shopping experience. Scheduling, training, and, coordinating of cashiers. Customer/ Associates trouble shooting and problem solving.
Pro Services Specialist, 08/2013 to 12/2015
Lowes Home Improvement Dallas, TX
Supervised and handled large purchases by professional customers. Made sure that our customer has the best possible experience. Assuring orders were entered into our system in accordance to Lowes policies & procedures. Also, had our customer's product and or/products delivered in a timely fashion. Also, generated new accounts/ business.
Home Decor & Paint Specialist, 06/2011 to 08/2013
Lowes Home Improvement Dallas, TX
Assisted customers in making the best selection for their need. Mixed, stocked and faced paint products. Also, cut blinds, and gave the customers ideas for how they can better decorate their homes and/or business to best suite their needs and lifestyles. Made sales!
Head Cashier, 06/2009 to 06/2011
Lowes Home Improvement Dallas, TX
Customer Service & Coordinating Cashiers assigned me. Assuring great customer service for a great shopping experience. Also, responsible for cash drawers, training practices area adhered to, and, scheduling of cashiers. 
Education
Associate of Arts: Computer Aided Design & Marketing , Jan 1993 Miss Wade's Fashion Merchandising College - Dallas, TX
Associate of Arts: Merchandising And Design, Jan 1992 Miss Wade's Fashion Merchandising College - Dallas, TX
High School Diploma: Basic Coarses, May 1984 Mesquite High School - Mesquite, TX
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Resume Details

This is a real resume for a Dept Mgr of Customer Service Administration in Mesquite, Texas with experience working for such companies as Lowes Home Improvement. This is one of the hundreds of Dept Mgr of Customer Service Administration resumes available on our site for free. Use these resumes as templates to get help creating the best Dept Mgr of Customer Service Administration resume.

Previous Companies:

  • Lowes Home Improvement

Previous Job Positions:

  • Dept Mgr of Customer Service Administration
  • Pro Services Specialist
  • Home Decor & Paint Specialist
  • Head Cashier

Schools:

  • Miss Wade's Fashion Merchandising College
  • Mesquite High School

Level of Education:

  • Associate of Arts
  • High School Diploma

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