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Capital One Bank - Department Support Clerk Resume Example

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Grace Gray
XXX XXXXXXX XXXXXX, Jersey City, NJ 07305
Ph: XXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Skills
  • Customer and Personal Service
  • Active Listening
  • Service Orientation
  • Mathematics
  • English Language
  • Time Management
  • Judgment and Decision Making
  • Clerical
Experience
Department Support Clerk Mar 2007Nov 2013 Capital One Bank Secaucus, NJ
  • Prepare Federal Tax Payment reports
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Process and prepare documents, such as business or government forms and expense reports.
Guest Services Jun 2012Dec 2012 Delaware North East Rutherford, NJ
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
  • Communicate with customers regarding orders, comments, and complaints.
  • Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
  • Cook or re-heat food items such as french fries.
Office Assistant Apr 2006Feb 2009 Marcia Langley, Real Estate Agent Jersey City, NJ
  • Make photocopies of correspondence, documents, and other printed matter.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.


  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Complete and mail bills, contracts, policies, invoices, or checks.
  • Review files, records, and other documents to obtain information to respond to requests.
Customer Service Representative Aug 1992Jun 2005 Independence Community Bank Jersey City, Nj
  • Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  • Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
  • Perform teller duties as required.
  • Refer customers to appropriate bank personnel to meet their financial needs.
  • Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
  • Collect and record customer deposits and fees, and issue receipts using computers.
  • Execute wire transfers of funds.
  • Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
  • Perform foreign currency transactions and sell traveler's checks.
Education
Associate of Applied Science : Medical Sep 2015 Drake College of Business Newark, NJ
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Resume Details

This is a real resume for a Department Support Clerk in Jersey City, New Jersey with experience working for such companies as Capital One Bank, Delaware North, Marcia Langley. This is one of the hundreds of Department Support Clerk resumes available on our site for free. Use these resumes as templates to get help creating the best Department Support Clerk resume.

Previous Companies:

  • Capital One Bank
  • Delaware North
  • Marcia Langley

Previous Job Positions:

  • Department Support Clerk
  • Guest Services
  • Office Assistant
  • Customer Service Representative

Schools:

  • Drake College of Business

Level of Education:

  • Associate of Applied Science

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