McDonalds - Department Manager of Guest Services Resume Example

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Ella Peterson
Professional Summary

Responsible Guest Services Manager proficient in updating new marketing and advertising and handling one on one customer care and service. Passionate and motivated, with a drive for excellence. One year in management and several different types of managing positions held.

Outgoing Guest Services Manager offering superb customer service proficiency and passion for exceeding sales goals. Results-oriented professional, energetic and trust worthy with unique ability to relate to diverse clients and close high-dollar sales. Friendly and enthusiastic and able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

  • Customer and Personal Service
  • Time Management
  • Instructing
  • Judgment and Decision Making
  • Active Learning
  • Sales and Marketing
  • Clerical
  • Service Orientation
McDonalds Orange, TX Department Manager of Guest Services Apr 2014Present
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
  • Resolve issues with unaccounted money through cash audits.
Paschal Welding Nome, TX Office Clerk Jun 2013Aug 2013
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Answer telephones, direct calls, and take messages.
  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Little Cypress Mauriceville High School Orange , TX High School Diploma Jun 2015

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About this resume

Department Manager of Guest Services FROM Orange , Texas RESUME

This is a resume for a Department Manager of Guest Services in Orange, Texas with experience working for such companies as McDonalds and Paschal Welding. The grade for this resume is 0 and is one of hundreds of Department Manager of Guest Services resumes available on our site for free. Use these resumes as templates to get help creating the best Department Manager of Guest Services resume.

School Attended
Little Cypress Mauriceville High School