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Lowes Home Improvement - Department Manager Flooring Resume Example

Aaliyah Griffin
X XXXXXXXX XXXXX , Enola , PA 17025
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary:

Reliable manager with more than 6 years experience in sales and management in a retail setting. Moved around to several problem departments to get them back on the right track. Successfully closes sales and manages department and associates efficiently

Skills:
  • Sales and Marketing
  • Operation and Control
  • Administration and Management
  • Problem Solving
  • Time Management
  • Merchandising
Experience:
Department Manager Flooring Aug 2012Present Lowes Home Improvement Mechanicsburg, PA
  • Resolves customer complaints regarding sales and service.
  • Plans and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Determines price schedules and discount rates.
  • Reviews operational records and reports to project sales and determine profitability.
  • Monitors customer preferences to determine focus of sales efforts.
  • Confers with potential customers regarding flooring needs and advise customers on types of material to purchase.
  • Works with Sales Specialists to close difficult sales
  • Manages a $3,000,000 per year sales portfolio
Department Manager Electrical Apr 2012Aug 2012 Lowes Home Improvement Mechanicsburg , PA
  • Performed sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Performed resets based on sales figures and customer traffic.
Department Manager Customer Service Feb 2011Apr 2012 Lowes Home Improvement Mechanicsburg , PA
  • Provided customer service by handling customers at checkout, customer service desk and returns.
  • Observed cashiers and assured that they were friendly and pushing company programs such as credit and protection plans.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Performed random till audits.
  • Managed up to 60 employees
  • Wrote schedules and approved or disapproved vacations and time off.
Department Manager Tool World Feb 2010Feb 2011 Lowes Home Improvement Mechanicsburg , PA
  • Advised customers on what is the correct tool to successfully complete the project they are working on.
  • Instructed customers on proper and safe usage of the tool they are purchasing.
  • Created displays and cross merchandise product to maximize sales.
Department Manager Lumber and Building Materials Apr 2009Feb 2010 Lowes Home Improvement Mechanicsburg , PA
  • Used a computer program to design decks and map out drop ceiling plans for customers.
  • Worked closely with contractors to put together high volume orders and oversaw the delivery of the orders
  • Responsible for ordering all material in the department and coordinating the delivery of those materials.
Team Leader Flooring May 2008Apr 2009 Lowes Home Improvement Mechanicsburg , PA
  • Assisted the department manager in the everyday running of the department.
  • Kept inventory of the products in the department
  • Attended sales meetings in the Department managers absence.
Customer Service Associate Building Materials Apr 2007May 2008 Lowes Home Improvement Mechanicsburg , PA
  • Performed duties assigned to me by the Department Manager.
  • Assisted customers by helping them get product, and giving advice on the products they need
Education:
High School Diploma Jun 1999 East Pennsboro Area High School Enola , PA
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Resume Details

This is a real resume for a Department Manager Flooring in Enola, Pennsylvania with experience working for such companies as Lowes Home Improvement. This is one of the hundreds of Department Manager Flooring resumes available on our site for free. Use these resumes as templates to get help creating the best Department Manager Flooring resume.

Previous Companies:

  • Lowes Home Improvement

Previous Job Positions:

  • Department Manager Flooring
  • Department Manager Electrical
  • Department Manager Customer Service
  • Department Manager Tool World
  • Department Manager Lumber and Building Materials

Schools:

  • East Pennsboro Area High School

Level of Education:

  • High School Diploma

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