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Dillards - Department Manager Resume Example

Ikven D Tsimh
XXX XXXXX X, Lamesa, TEXAS 79331
XXX XXXXX X, 79331, Lamesa TEXAS

Accomplished and energetic sales manager with a solid history of achievement in retail and customer service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include sales, merchandizing and customer service.

  • Administration and Management
  • Customer and Personal Service
  • Complex Problem Solving
  • Time Management
  • Sales and Marketing
  • Retail Store Operations
  • Inventory Management
  • Merchandizing Strategies
Department Manager Mar 2011Jan 2013 Dillard's Lubbock, TX
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Plan budgets and authorize payments and merchandise returns.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Customer Experience Manager Feb 2008Sep 2010 Banana Republic Lubbock, TX
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Plan store layouts or design displays.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement.
  • Resolved product/policy issues with customers as well as employees.
Wardrobe Consultant Oct 2007Feb 2008 Dillard's Lubbock, TX
  • Greeted customers entering the store to ascertain what each customer wanted and needed.
  • Provided customer with knowledge about current sales and store promotions.
  • Marketed sales and promotions through a variety of advertising techniques.
Personal Shopper/Consultant Jan 2005Sep 2007 Nordstroms Hurst, TX
  • Designed, developed and maintained men's wear section of the store.
  • Served as a personal shopper for selected elite customers.
  • Hosted seminars for professional men's attire, evening attire, and style etiquette.
  • Averaged $750,000 per year in total sales.
B.A: Business Administration/Management May 2013 Lubbock Christian University Lubbock, TX
High School Diploma May 1991 Lamesa High School
Community Service
  • Volunteer, Carpenters Kitchen,  Lubbock Christian University, 2012-2013
  • Volunteer, Lubbock Women Shelter, 2008-2010
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Resume Details

This is a real resume for a Department Manager in Lamesa, TEXAS with experience working for such companies as Dillards, Banana Republic, Nordstroms. This is one of the hundreds of Department Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Department Manager resume.

Previous Companies:

  • Dillards
  • Banana Republic
  • Nordstroms

Previous Job Positions:

  • Department Manager
  • Customer Experience Manager
  • Wardrobe Consultant
  • Personal Shopper
  • Consultant


  • Lubbock Christian University
  • Lamesa High School

Level of Education:

  • B.A
  • High School Diploma

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