Bed Bath and Beyond - Department Manager Resume Example

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Sophia Morris
XXXX XXXX XXXXX, Brooklyn, NY 11213
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXX
Professional Summary

Outgoing Store Manager offering superb customer service proficiency and passion for exceeding sales goals. Results-oriented professional, specializing in housewares and edu/entertainment. Goal oriented and hard working, with a unique ability to relate to diverse clients and close high-dollar sales.

Skills
  • Administration and Management
  • Personnel and Human Resources
  • Management of Personnel Resources
  • Troubleshooting
  • Active Listening
  • Active Learning
Experience
Department Manager Jun 2011Mar 2013 Bed Bath and Beyond Brooklyn, NY
  • Review financial data to identify and capitalize on sales opportunities.
  • Ensure that merchandise is correctly priced, displayed and functioning as advertised.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Monitor sale interactions to ensure that customers receive quality service.
  • Model and provide customer service by greeting and assisting customers, responding to customer inquiries and concerns.
  • Assign employees to specific duties.
  • Enforce safety, health, and security rules.
  • Supervise merchandise deliveries and returns. Supervise register reconciliation and bank deposits.
  • Transport and supervise associates to other locations for store support.
  • Inform store team of loss prevention issues and opportunities to prevent loss.
Store Manager Dec 2009Jun 2011 Toys "R" Us North Bergen, NJ
  • Identify and inform district leadership of loss prevention opportunities within store, and store management.
  • Improve store team moral through demonstrating leadership with integrity, and building a new management team.
  • Direct, model, coach, and supervise employees (management and hourly) engaged in sales, inventory, reconciling cash receipts, merchandising, loss prevention, and customer service.
  • Comply with scheduling, payroll, and sales standards,  foster team development opportunities.
  • Instruct staff on how to handle difficult or complicated sales.
  • Hire, train, and evaluate personnel in sales and service, developing or firing workers when appropriate and necessary.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan budgets and authorize payments and merchandise returns.
  • Perform work activities with subordinates, such as cleaning and organizing shelves and displays, and selling merchandise.
  • Review inventory and sales records to prepare reports for management team meetings.
  • Establish and implement policies, goals, objectives, and procedures for departments.
  • Plan and coordinate advertising campaigns and sales promotions, prepare merchandise displays and advertising copy.
Operations Manager Dec 2008Dec 2009 Toys "R: Us Brooklyn, NY
  • Develop relationships and communicate with customers, site managers, developers, authorities, utility representatives, and contractors.
  • Manage warranty repair and replacement services.
  • Oversee the maintenance of signage structures, interior/exterior of building, and site equipment.
  • Maintain operations records such as work orders, site inspection forms, or other documentation.
  • Supervise employees and subcontractors to ensure quality of work and adherence to safety regulations or policies.
  • Worked with Store Manager on training and development of management and associate team members.
  • Worked with Store Manager on scheduling and payroll compliance, keeping records of schedules and earned time.
  • Hire, train, and evaluate associates, coaching or firing workers when appropriate.Enforce safety, health, and security rules.
  • Perform work activities of and with subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Review inventory and sales records to prepare reports for management team meetings.
Education
Brooklyn College Brooklyn, NY

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About this resume

Department Manager FROM Brooklyn , New York RESUME

This is a resume for a Department Manager in Brooklyn, New York with experience working for such companies as Bed Bath and Beyond and Toys R Us. The grade for this resume is 0 and is one of hundreds of Department Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Department Manager resume.

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School Attended
Brooklyn College