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Crate & Barrel - Department Head Resume Example

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Aubrey James
XXXX XXXXXXXX XXXX, Phoenixville, PA 19460
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic Receptionist with twelve (12) years of specialization in sales and customer service. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • Clerical
  • Reading Comprehension
  • Critical Thinking
  • Writing
  • Coordination
  • Complex Problem Solving
  • Judgment and Decision Making
  • Sales and Marketing
Experience
Department Head, Customer Service Representative, Furniture Sales, Night Manager Nov 2000Jan 2010 Crate & Barrel King of Prussia, PA Nov. 2000-Dec. 2001- Housewares Department Head- Responsibilities included Merchandizing, Inventory, Ordering, Sales, Customer service.
Jan.2001-Dec. 2002- Furniture Store Customer Service Representative - Responsibilities included Maintaining Vendor Relations, Coordinating with the warehouse and scheduling customer deliveries and returns, Developing creative solutions to customer service issues. 
Jan. 2003-Jan. 2010- Furniture Sales- Responsibilities included Sales, Maintaining product knowledge, Interior design, Sales meetings, Visits to vendor locations, Client development.
Jan 2001-Jan. 2010- Furniture Store Night Manager-  Responsibilities included Opening and Closing Store, Supervising employees, Merchandizing, Maintaining sales floor, Assist in the handling of customer service issues.
Editor Sep 1998Oct 2000 Customer Service Review, Inc. Devon, PA Customer Service Assurance, Development of Customer Service Training Programs, Scheduling Client Mystery Callers, Compiling and Editing Call Results, Preparation of Spreadsheet Reports
Designer/Night Manager Jun 1993Aug 1998 Weeds Flower Shop Audubon, PA Floral design, Sales, Customer Service, Merchandizing, Ordering and Inventory, Closing and Opening of Store. 
Education
Bachelor of Arts : Anthropology May 1998 Temple University Philadelphia, PA
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Resume Details

This is a real resume for a Department Head in Phoenixville, Pennsylvania with experience working for such companies as Crate & Barrel, Customer Service Review, Inc. This is one of the hundreds of Department Head resumes available on our site for free. Use these resumes as templates to get help creating the best Department Head resume.

Previous Companies:

  • Crate & Barrel
  • Customer Service Review
  • Inc

Previous Job Positions:

  • Department Head
  • Customer Service Representative
  • Furniture Sales
  • Night Manager
  • Editor

Schools:

  • Temple University

Level of Education:

  • Bachelor of Arts

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