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LifeWay Christian Resources - Department Assistant Resume Example

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Ellie Russell
XXX XXXXXXXX XXXXX XXXXX, La Vergne, TN 37086
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Skills
  • Customer and Personal Service
  • Judgment and Decision Making
  • Time Management
  • Service Orientation
  • Personnel and Human Resources
  • Troubleshooting
Experience
Department Assistant (Customer Service) Nov 2001Sep 2014 LifeWay Christian Resources Nashville, TN
  • Used computers for various applications, such as Excel, Word, LotesNotes, and TotalView (scheduling system.) 
  • Created, maintained, and entered information into spreadsheets (computer inventory, printer inventory, and moves within the call center.) 
  • Handled all purchase orders and check requisitons for the Customer Service Department. 
  • Operated office equipment, such as fax machines, copiers, or phone systems and arranged for repairs when equipment malfunctioned.
  • Provided support on the  LifeWay corporate switchboard and gave information to callers, took messages, or transferred calls to appropriate individuals.
  • Set up and managed paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Completed forms in accordance with company procedures.
  • Made copies of correspondence or other printed materials.
  • Ordered and distributed supplies.
  • Learned to operate new office technologies as they were developed and implemented.
Sales Support Sep 2001 Arch Wireless Nashville, TN
  • Handled major accounts for the Nashville Market. 
  • Took care of pager exchanges, upgrades, and billing questions for Metro Government.
  • Handled sales representative pager activations, exchanges, and upgrades.
  • Reviewed customer accounts in order to determine whether payments were made on time and assisted with billing inquiries for business accounts.
  • Accepted payment on accounts.
  • Effectively handled projects for the District Manager. 
Inventory Control May 1994 Arch Wireless Nashville, TN
  • Inventory Management for Tennessee region including:  systems training, customer service, and billing 
  • Reconciliation of sales representatives and satellite stores, data entry, and month-end reporting.
  • Took inventory or examine merchandise to identify items to be reordered or replenished.
  • Designed and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
Group Reservations May 1990 Loews Vanderbilt Plaza Nashville, TN
  • Managed specials events and conference reservations at Nashville's four diamond hotel.
  • Served as VIP Quality Control team member four years. 
Education
Bachelor of Science: Marketing May 1990 Western Kentucky University Bowling Green, KY B.S., Marketing (Major) Computer Accounting (Minor)
Delta Sigma Pi-Business Fraternity Officer
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Resume Details

This is a real resume for a Department Assistant in La Vergne, Tennessee with experience working for such companies as Lifeway Christian Resources, Arch Wireless, Loews Vanderbilt Plaza. This is one of the hundreds of Department Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Department Assistant resume.

Previous Companies:

  • LifeWay Christian Resources
  • Arch Wireless
  • Loews Vanderbilt Plaza

Previous Job Positions:

  • Department Assistant
  • Sales Support
  • Inventory Control
  • Group Reservations

Schools:

  • Western Kentucky University

Level of Education:

  • Bachelor of Science

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