WesleyBerry Flowers - Delivery Driver Resume Example

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Leah Long

XXXX XXXXXXXXXX XXXXX, White Lake, MI 48386 | (H) XXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXX

Professional Summary

Service-oriented Production Specialist with 30 year background in Manufacturing. Core competencies include operating heavy machinery, quality inspection and people
oriented with a professional, courteous attitude as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills

Engineering and Technology
Complex Problem Solving

Production and Processing
Systems Analysis

Speaking
Active Learning

Customer and Personal Service
Management of Material Resources

Sales and Marketing

Experience

Delivery Driver / Customer Service Representative Aug 2014 - Present
WesleyBerry Flowers West Bloomfield, MI

Verify the contents of inventory loads against shipping papers.

Load and unload trucks, vans, or automobiles.

Read maps and follow written or verbal geographic directions.

Report vehicle defects, accidents, traffic violations, or damage to the vehicles.

Provide information to customers on the pricing and care of flowers and special arrangements.

Increased sales by 25% accepting calls on prospective customers to explain company services or to solicit new business.

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Production Specialist Oct 1994 - May 2009
Chrysler Corporation Sterling Heights, MI

Implement tools and procedure for improved quality and productivity.
Identify and eliminate waste utilizing standard operating practice and preventive maintenance.

Collaborate with supervisors and train employees on job procedures.
Explain assembly procedures or techniques to other workers.

Adjust, repair, rework, or replace parts and assemblies to eliminate malfunctions and to ensure proper operation.

Confer with supervisors or engineers to plan or review work activities or to resolve production problems.

Document productivity and maintain production equipment and machinery.

CNC Machinist May 1992 - Aug 1993
Masco Corporation Farmington, MI

Operate CNC machinery for producing automobile transmissions parts.
Measure dimensions of finished work pieces to ensure conformance to specifications, using precision measuring instruments, templates, and fixtures.

Perform minor machine maintenance, such as oiling or cleaning machines, dies, or work pieces, or adding coolant to machine reservoirs.

Examine completed workpieces for defects, such as chipped edges or marred surfaces and sort defective pieces according to types of flaws.

Production Specialist Mar 1983 - Aug 1990
Abbott Laboratories Austin, TX

Confer with engineers or other personnel to implement operating procedures, resolve system malfunctions, or provide technical information.

Monitor the production line, watching for problems such as pile-ups and jams.

Count and record finished and rejected packaged items.

Tend or operate machine for bag fabrication.

Education

BA: Business Administration/ Government Huston-Tillotson College Austin, TX

Awards

Michigan State University Basic Life & Health Insurance Institute
Chrysler Quality Institute Training for Business Process Improvement QS9000 Lead Auditor
Chrysler Training in Manufacturing Quality Assurance
System Enhanced Environmental Management System
Dale Carnegie Training Highest Award For Achievement

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Delivery Driver Customer Service Representative Product Specialist Cnc Machinist